Skip to content
Mutu Charm

Mutu Charm

www.charmmutu.com
What is your customer experience with Mutu Charm?

Mutu Charm Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Mutu Charm has a 1.0 star rating from 3 reviews with 100% unfavorable feedback; recent recommendations label it a scam and consumers report missing orders and unresponsive support.

Positive Feedback

There are virtually no positive mentions; reviewers note high price level but no reliable service or satisfactory customer replies.

Negative Feedback / Risk Areas

  • Repeated reports of non-delivery and tracking showing delivered when no package arrived.
  • Multiple claims of no replies to emails and inaccessible accounts indicating poor customer service.
  • Allegations of taken payments without fulfillment prompting calls to banks for reimbursement.

Key Takeaways for Future Customers

  • Read Mutu Charm reviews and consider reported customer service issues before ordering.
  • Be prepared to dispute charges with your bank for billing, refunds, or missing merchandise.
  • Expect high prices with reported risk of non-delivery; proceed cautiously.
View full overview ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Chloe B Woz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Disappointing

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Where are my products? I have not received a reply from any of my emails.

I would like either to receive my products or I refuse to pay. If this goes further than I will contact my lawyer.

Loss:
$200
Cons:
  • Money stealers

Preferred solution: Deliver product or service ordered

User's recommendation: Money stealers

View full review
Tahesa H

Did not receive product showing as delivered!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Product was not shipped and payment was taken.
  • - Emails were sent to my address, but the account no longer exists and the address is not on file.

No product was shipped to me, plus now my email does not open my account with them, because they know that they scammed me. I got email from them (3 times) with the email address I used to open the account on their page, now mysteriously it does not have my email address and no account exists, but they took the money. Call your bank for reimbursement like I did!

Loss:
$18
Cons:
  • Cheaters

Preferred solution: Full refund

User's recommendation: Scam and Con Artist Don't Purchase anything!

View full review
Roberta C Pun

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I never get replies from my complaint of never recieved merchandise! Phony!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user Dec 11, 2020

4 months now and have not heard a word from them about the lost item or the one I have not recieved!

Original review Nov 11, 2020

A package from them was listed in my tracking as delivered but, I never got it, and they never answered my emails!

Loss:
$38
Cons:
  • Cheap prices

Preferred solution: Full refund

User's recommendation: This is much like another site i am about to review! They advertise great looking stuff but they are cheap copies or phony site!

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article