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Rude manager

I went to the Muswick store at 1100 North Street in Little Rock, AR to look around and to pick up an order, I noticed an extra charge. when ask for manager he spoke in a VERY loud and rude voice when I ask for the price difference: "I DID NOT CHANGE THIS!!!, referring to a problem my order that generated an extra charge which was the reason I was asking for a different rep to check me out. He further went on to say again in a very loud rude annoying voice: "I DID NOT CHANGE THIS!! "YOU HAVE TO PAY THIS"!!!! I DID NOT CHANGE THIS!! At this point I calmly asked Zach to please not yell at me, as I was not yelling at him. I speak English fluently. At this point a different rep check me out, overheard us she ended up helping me and taking care of the problem'. I am amazed that Zach is the manager, he has 0 people skills and talks to people in the most derogatory manner?. It's obvious that the employees there have to work around him to take care of their customers,. I am not looking to have a credit adjusted or any other type of "freebie" I want this person be made aware of the way he treats people.. someone eles should be the manager, I am amazed can work under those conditions...
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ID
#289568 Review #289568 is a subjective opinion of poster.
Location
Little Rock, Arkansas

Harassment, to the point of crying

I walked into muswick, typical thing and day. I had to pick up some a pre order. I went to the counter and there were 2 people ahead of me. The man at the counter was joking and harassing everyone in line. The first lady he said she had to show him her ID in order to get senor discount. The lady said "im not a senor and I didn't ask for a discount" he kept saying "come on show it" and she said I'm not a senor. Then he said fine, looked at everyone else and said 'everyone needs tos mile" trying to joke again. Then the next person, he said your total is something like one thousand dollars and he acted like he wasn't going to take the ladies money. After a few min of joking it was my turn. i said 'i just want in and out, please don't with joke with me" he held up the box and said and what is this for? everyone glanced and laughed?. he then said yeah see smile its not that bad". i told him to please stop and just let me get my things and go;. He asked me what i was planning on doing with all the ......... I was very offended! He then would not give me my box until I 'smiled" at him.. He started to laugh at me in my face.. I will NEVER go there again. i had to call about it and the manager on the phone said that was the 2nd complaint about him who also happen to be ... a Manager ". Why not fire the ******
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ID
#288937 Review #288937 is a subjective opinion of poster.
Location
Little Rock, Arkansas

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