Ardell Bzo
map-marker Stoke-On-Trent, Stoke-On-Trent
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#823849 
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Fast, Reliable & Great Support!

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4.2
musicboxset limited has completely got me gob smacked, i was expecting basic technical support when I hit a problem on my dedicated server with them, but they exceeded my expectations! Their customer support is fantastic, very polite & fixed my issues even when I simply asked how I could fix it, they talked through every step they took to fix the issue if it popped up again. Since then, I never had any down time since I joined over a year ago. Since I started with musicboxset limited, i have also purchased multiple other servers and had no issues with them either. Some on annual billing cycles and they have provided everything I needed from a company.
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Pros:
  • Customer support
  • Cheap
Reason of review:
Good customer service
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Resolved
Justyce Ere
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#782941 
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Resolved: MusicBoxSet review

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3.4
Updated by user Feb 04, 2016

The company has apologized for their support member Amanda.

Original review Feb 03, 2016
Today i have purchased the boxbilling pro license from https://www.musicboxset.co.uk/ and asked them to tell me how much was their price from GBP to USD, so they converted my price from 2 GBP to $3.20, which is not fair. When i asked them to convert back to GBP they denied, so i have to pay more? No thanks. After that i created a new account and ordered and 2 GBP and paid for it, while they terminated my account and banned me. Thanks, i will be taking my business elsewhere.
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Pros:
  • Cheap license
Cons:
  • When they added more price to my order
Reason of review:
Poor customer service

Preferred solution: Price reduction

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