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Musical Instrument Repair Shop

Out of Byrdstown, KY I am a professional trumpet player from New Orleans. Over the years, I have used numerous repair shops to service my valuable trumpets. I chose the one in KY. because of a very slick web site. BIG MISTAKE. To date they have had my trumpet for OVER A YEAR! They have offered the following excuses: an on-the-job injury; a fire in the shop; a death in the family; a back injury. Other professional service shops have a two to three month turnover. These clown are most unprofessional. They dont answer the phone and pay no attention to emails. They have had my mony and trumpet for over a year and all I can do is wait. I have notified the KY Sec. of State's office, and the BBB with several complaints and have heard nothing. Beware musicians! They are hacks!!!
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I feel for you... they've had mine for 15 months now. I've pretty much given up hope of getting it back.

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