Music123
Music123 Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Music123 has 1.7 star rating based on 14 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: To send the right items for the customers.
Cons: Terrible customer service, Show you a number of additinal items that are not included, Dishonest bait and switch false advertising.Recent recommendations regarding this business are as follows: "Run! This company sucks!", "Do not buy music stuff from music 123".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Music123 has 1.7 star rating based on 14 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: To send the right items for the customers.
Cons: Terrible customer service, Show you a number of additinal items that are not included, Dishonest bait and switch false advertising.Recent recommendations regarding this business are as follows: "Run! This company sucks!", "Do not buy music stuff from music 123".
Most users ask Music123 for the delivery of goods as a solution to their issues.
Review authors value the most Location. Consumers are not pleased with Layout of Store and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
Unhappy customer- twice
- Terrible customer service
Preferred solution: There is nothing to do. I’m done.
User's recommendation: Run! This company sucks!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI got the wrong item from music 123
What happened was I received the correct item and the company music 123 send me an email about it. So everything is fine now.
I purchased the Super jet metal mouthpiece four tenor saxophone from music 123 They sent me the wrong item. I ordered Jodie just super jet mouthpiece for tenor saxophone and they sent me the wrong item. When Icalled them they said nothing they can do about it I do not recommend to purchase anything from Music 1 for three.
- To send the right items for the customers
- To send the right items for the customers
Preferred solution: To send me the right cap for the Santa saxophone mug for the clarinet
User's recommendation: Do not buy music stuff from music 123
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Sacramento, CaliforniaPayment issues
I am not pissed
Refunds
Untrustworthy Company that Doesn't Honor thier Own Policies
- Dishonesty and being taken advantage of
Preferred solution: They close their doors for good.
Don't waste your money!
MUSIC123 scam. they are the evil stepchild of guitar center
And to add insult to injury here is their response to my complaint. They ADMIT it was their mistake after numerous lies blaming it on amazon and telling amazon it was out of stock and think a "goodwill" 20 dollar gift card will just make it go away.
Here is proof that they not only have no respect for you as a customer or any respect for basic business ethics but think you are *** as well. Yeah sure....I'm naive enough to believe that you "accidentally" make a pricing mistake and conned me into buying your imaginary product on AMAZON PRIME DAY thus causing me to miss out on LEGIT deals that were available. It was all just an honest mistake right? BS!!!!!!!!
Music123 - Amazon Marketplace To madden1390@***.com Jul 13 at 9:17 PM Dear Musician, You recently placed an order through Music 123 on Amazon.com. As you may have noticed, there was a pricing error with this listing and, regretfully, we are unable to fulfill your order. The error was entirely on the part of Music 123. As a token of our goodwill, we will be sending you a $20 gift card in the next few days to use on Amazon.com.
We sincerely apologize for this inconvenience and appreciate your understanding. --Original Message-- From: [e-mail address removed] Date: 07/12/2017 01:37 PM To: [e-mail address removed] Subject: Order delivery inquiry from Amazon customer William R Madden (Order: 113-284****-978****) Order ID 113-284****-978****: 1 of Schecter 2852 Session RIOT-4 ANS Bass Guitars [ASIN: B00HQWR7LA]
- Show you a number of additinal items that are not included
- Dishonest bait and switch false advertising
Preferred solution: Deliver product or service ordered
Bait and Switch - Shipped Wrong Item - Refused Exchange - CS Dismissive/Demeaning
- Untruth
- Terrible customer service
- Selling tricks
Preferred solution: Deliver product or service ordered
Lousy Return Policy
Preferred solution: Full refund
EBay scammers
Preferred solution: Deliver product or service ordered
Show something on the picture, describe something else, sell you something different...!
- Selling tricks
- Picture of additional items included to puch sale
- Show you a number of additinal items that are not included
Preferred solution: Full refund
$1699 purchase - NEVER RECEIVED ITEM - HAD TO FIGHT FOR REFUND - SCAM - AVOID AT ALL COSTS
- Terrible customer service
- Scam
- Untruth
Horrible customer service
Music 123, shipped wrong item, followed up with bad customer service.
Music123 - Guitar Review from Sammamish, Washington
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OMG, I’m so glad I saw this AND ALL THE OTHERS!! There is a 4 thousand dollar guitar I am interested in.
On their eBay site, there are ONLY 2 pictures!! There are 4 slots for pics, but 2 only appear. I messaged them asking for a couple of pictures and stayed that I’d just like to see the entire guitar (front and back) before spending 4 grand. You should have seen the response.
One of the things they said, and I quote, “we don’t have a warehouse person that can just run around all day taking pictures for you”. Seriously!?!?! I mean, who in their right mind would say that? Do you know how many widgets they have to sell to make up 4 grand?!?
I got so pissed that I was going to call and let management know. So I started to research them and I honestly couldn’t find ONE thing that made me feel good about following through. I will NEVER look their way again. Supposedly a family business from the early 1900’s that went “big time in 1999”.
Good riddance Music 123. You are a joke and should be ashamed of the way you treat potential (now a LOST) customers!!!