rolf d Oqe

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Verified Reviewer
| map-marker Perth, Western Australia

I have turbo 15 inch sub woolfer i need a part called power amp module

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Music Tribe - I have turbo 15 inch sub woolfer i need a part called power amp module

I bought a 15-inch sub in 2020. The electronics are good, but no sound is coming out.

I need a power amp module. Do you have this part?

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Loss:
$1000
Pros:
  • Service

Preferred solution: Price reduction

User's recommendation: poor

robin G Yup

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Verified Reviewer

Poor warranty system

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Sent an item back for warranty repair .. spoke with repair centre .informed me item faulty and it's back to music tribe ..

that's the last I heard off it . Never to be seen again . How do I tell a 10 year old that the guitar tuner he paid for isn't coming back .

Needless to say it's cost £100 to replace it with a boss item .. the same 10 year old will never buy one of the music tribe group of companies every again .

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Loss:
$40

Preferred solution: Full refund

User's recommendation: Don't touch with a barge pole as warranty is pointless

Jay S Mqf

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Verified Buyer
|

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Verified Reviewer

My goxlr short curcit

Music Tribe - My goxlr short curcit
Music Tribe - My goxlr short curcit - Image 2

I tried to use the controls on my goxlr and it started to spark. I dont know what to do and none of the audio works now

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Loss:
$643

Preferred solution: Full refund

Michael M Typ

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Verified Reviewer

ZERO communication

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Wouldn't answer the phone. Won't respond to emails. Trouble ticket platform on their site does NOT work.

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Preferred solution: Repair service

Kieran O Mfx

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Verified Reviewer

Dreadful company, treats its customers like *** AVOID AT ALL COSTS!!!!

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Bought a wah-wah pedal in Feb 23, faulty within 7 weeks. Sent it for repair.

Five months later, they finally respond to report product is irreparable. Request a refund in July 2023. Seven months later, still no refund, despite countless emails. The 'Customer Quality' team keeps putting barriers in the way, proposing I accept a replacement.

Behringer, in all its channels, is a scam company.

They take your money, send you faulty products, then obfuscate continuously until you give up. AVOID BEHRINGER IN ALL ITS FORMS!!!

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Loss:
$60

Preferred solution: Full refund

User's recommendation: AVOID BEHRINGER!!!! SCAM COMPANY!!!

Richard Y Pnw

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Verified Buyer
|

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Verified Reviewer
| map-marker San Antonio, Texas

Wanted help to register my product

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Music Tribe - Wanted help to register my product
Music Tribe - Wanted help to register my product - Image 2
Updated by user Sep 22, 2023

It has not developed. What a waster of my time!!!

Original review Sep 22, 2023

NOTHING HAPPENED> Just an endless circle always taking me back from email based authentication to registration and back again and back again and back again. FINALLY, you send me to website asking for 5 buckis.

You can't be serious. I've never seen anything so lousy IN MY LIFE and I've been on the web since 1995.

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Cons:
  • Convoluted website wont even let me register my product
Resolved
Sean R Oxy

Resolved: Technical issues

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Updated by user Sep 18, 2023

Company fixed the issue and I have been provided with apology. Company sent a replacement unit

Original review Aug 18, 2023

Received a RMA number to send console in for repairs - then was told to hold off on sending - started in March 2023 - sent several emails to get update on when to send out no one has responded- no phone number to call - worst customer service- never buy another product from them

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Loss:
$2300
Pros:
  • Good product when works
Cons:
  • Customer service and website

Preferred solution: Full refund

User's recommendation: STAY AWAY FROM AL THEIR PRODUCTS

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Rock Falls, Illinois

My Turbosound IP3000 stopped working

Music Tribe - My Turbosound IP3000 stopped working
Music Tribe - My Turbosound IP3000 stopped working - Image 2

We have a 2 pc band. While playing last weekend the Turbosound IP 3000 totally stopped working.

No sound whatsoever. We really need this fixed.I would hope this problem can be resolved.

We had the volume set at 6 so way below the maximum that this IP3000 should handle. Please help.

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User's recommendation: Certainly won’t recommend buying this if problem’s isn’t resolved.

Craig W Rhl

Update on repair

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Cant get through

Sent unit in for warranty repair a year ago no one has contacted me and I cant get through to anyone your customer service sucks is that ENOUGH SYMBOLS???

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Loss:
$500
Cons:
  • Lots

Preferred solution: My unit repair or replaced

Anonymous
map-marker Medford, Wisconsin

My Turbosound IP3000 stopped working

My phone number is 715-560-****. I hope someone will call me or provide a phone call I can call to resolve my problem with the Turbosound ip3000.

I need this fixed so I can continue playing my jobs with this. If I dont get results I will be contacting the Better Business Bureau.

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