Music Tribe
Music Tribe Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Music Tribe has a 1.1 star rating based on 8 customer reviews; consumers are mostly dissatisfied and the rating distribution is 100% unfavorable.
Key Takeaways for Future Customers
- Expect long waits for support and repair updates when reading Music Tribe reviews.
- Website registration and authentication workflows may fail, blocking product registration.
- Many customers pursue a refund when warranty or repair routes stall.
Negative Feedback / Risk Areas
- Unresponsive customer service and nonworking trouble ticket platform.
- Extended warranty repair delays and unclear replacement or refund processes.
- Defective units out of box and parts availability issues.
Positive Feedback
Products perform well when functioning and some users note good sound and service in isolated cases.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Music Tribe has a 1.1 star rating based on 8 customer reviews; consumers are mostly dissatisfied and the rating distribution is 100% unfavorable.
Key Takeaways for Future Customers
- Expect long waits for support and repair updates when reading Music Tribe reviews.
- Website registration and authentication workflows may fail, blocking product registration.
- Many customers pursue a refund when warranty or repair routes stall.
Negative Feedback / Risk Areas
- Unresponsive customer service and nonworking trouble ticket platform.
- Extended warranty repair delays and unclear replacement or refund processes.
- Defective units out of box and parts availability issues.
Positive Feedback
Products perform well when functioning and some users note good sound and service in isolated cases.
Media from reviews
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Is there a customer service?
I was told I have a ticket...my problem is simple. The serial number on my Behringer doesn't match your website so I cant register it.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Fullerton, California
The do not call you back and you can only speak to unhelpful bots
- - Callbacks aren’t returned and only unhelpful bots are available.
- - A brand-new vocal pedal has glitches.
just don by their product
they do not call you back and you can only speak to unhelpful bots. ive set up multiple call back windows with the bots on multiple days and still no one has called me. im experiencing glitches on a brand new out of the box vocal pedal.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy tchelicon perform v stopped working all of a sudden
My performer v stopped working and I couldn’t talk to anyone about it. Very frustrating
Tchelicon perform-v stopped working overnight and I cant get it to turn on. Im hoping calling you guys cant help me out because I love the machine. It would be nice to speak to someone
User's recommendation: Call or reach out
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Perth, Western Australia
I have turbo 15 inch sub woolfer i need a part called power amp module
I bought a 15-inch sub in 2020. The electronics are good, but no sound is coming out.
I need a power amp module. Do you have this part?
- Service
Preferred solution: Price reduction
User's recommendation: poor
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPoor warranty system
- - Item sent for warranty repair; faulty and returned to Music Tribe.
- - Replacement cost £100 for a Boss tuner.
- - Customer won’t buy from Music Tribe again.
Sent an item back for warranty repair .. spoke with repair centre .informed me item faulty and it's back to music tribe ..
that's the last I heard off it . Never to be seen again . How do I tell a 10 year old that the guitar tuner he paid for isn't coming back .
Needless to say it's cost £100 to replace it with a boss item .. the same 10 year old will never buy one of the music tribe group of companies every again .
Preferred solution: Full refund
User's recommendation: Don't touch with a barge pole as warranty is pointless
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy goxlr short curcit
I tried to use the controls on my goxlr and it started to spark. I dont know what to do and none of the audio works now
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerZERO communication
Wouldn't answer the phone. Won't respond to emails. Trouble ticket platform on their site does NOT work.
Preferred solution: Repair service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDreadful company, treats its customers like *** AVOID AT ALL COSTS!!!!
- - Bought wah-wah pedal Feb 2023; faulty in 7 weeks.
- - Repair said irreparable; refund requested Jul 2023.
- - Replacement offered; no refund yet.
Bought a wah-wah pedal in Feb 23, faulty within 7 weeks. Sent it for repair.
Five months later, they finally respond to report product is irreparable. Request a refund in July 2023. Seven months later, still no refund, despite countless emails. The 'Customer Quality' team keeps putting barriers in the way, proposing I accept a replacement.
Behringer, in all its channels, is a scam company.
They take your money, send you faulty products, then obfuscate continuously until you give up. AVOID BEHRINGER IN ALL ITS FORMS!!!
Preferred solution: Full refund
User's recommendation: AVOID BEHRINGER!!!! SCAM COMPANY!!!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWanted help to register my product
- - Endless loop between email-based authentication and registration.
- - Website asks for $5 after the loop.
It has not developed. What a waster of my time!!!
NOTHING HAPPENED> Just an endless circle always taking me back from email based authentication to registration and back again and back again and back again. FINALLY, you send me to website asking for 5 buckis.
You can't be serious. I've never seen anything so lousy IN MY LIFE and I've been on the web since 1995.
- Convoluted website wont even let me register my product
Resolved: Technical issues
- - RMA issued to send console for repairs, then told to hold off.
- - Started in March 2023; emails for updates went unanswered and no phone number.
Company fixed the issue and I have been provided with apology. Company sent a replacement unit
Received a RMA number to send console in for repairs - then was told to hold off on sending - started in March 2023 - sent several emails to get update on when to send out no one has responded- no phone number to call - worst customer service- never buy another product from them
- Good product when works
- Customer service and website
Preferred solution: Full refund
User's recommendation: STAY AWAY FROM AL THEIR PRODUCTS
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Rock Falls, Illinois
My Turbosound IP3000 stopped working
- - Turbosound IP 3000 stopped; no sound.
- - Volume was set to 6, well below max.
- - Need repair for a two-person band.
We have a 2 pc band. While playing last weekend the Turbosound IP 3000 totally stopped working.
No sound whatsoever. We really need this fixed.I would hope this problem can be resolved.
We had the volume set at 6 so way below the maximum that this IP3000 should handle. Please help.
User's recommendation: Certainly won’t recommend buying this if problem’s isn’t resolved.
Update on repair
Cant get through
Sent unit in for warranty repair a year ago no one has contacted me and I cant get through to anyone your customer service sucks is that ENOUGH SYMBOLS???
- Lots
Preferred solution: My unit repair or replaced
Medford, Wisconsin
My Turbosound IP3000 stopped working
- - They want a call to resolve the Turbosound ip3000 issue.
- - If no results, they will contact the Better Business Bureau.
My phone number is 715-560-****. I hope someone will call me or provide a phone call I can call to resolve my problem with the Turbosound ip3000.
I need this fixed so I can continue playing my jobs with this. If I dont get results I will be contacting the Better Business Bureau.
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