Music Today Reviews

Show reviews that mention
shipping service fees business order service merchandise cost fact customers trust response
Filter review

Where is my order

Hi I know you gave me back my shipping cost which is nice but how much longer will it take to get my order My order # is 9400**** Thanks Jeanie
View full review
#3010986 Review #3010986 is a subjective opinion of poster.
Elgin, Illinois


Recently, and in the past, I've given Music Today every possible chance to honorably fulfill orders for collectable music. Without question, the prices at Music Today are unreasonably inflated to the max and beyond. Also, their newsletters feature minor deals, which are often untrue.Their representatives are very unprofessional. They subject their customers to whatever their moods may be at time of purchase. Manager, Sam Ranson(whom usually chooses to remain "unknown"), can be either incredibly courteous or quite bossy and weird. In fact, the entire staff of Music Today, in Virginia, enjoys pulling rude pranks and making fools of customers. Lastly, and most important, Music Today tends to be quite unreliable in processing orders and ships costly, fragile merchandise in cheap bags. If...if orders are received, merchandise frequently arrives in poor or broken condition. I'd not wish to give this criticism to any business, but Music Today has repeatedly abused my, and other worldwide customers I know, trust. This is truly sad. Music Today is a business that does not abide by the golden rule: respect your customers, and don't do unto other people what you would not want done to you. In summary, Music Today is a business not worthy of any customer's trust.
View full review
#737955 Review #737955 is a subjective opinion of poster.
Atwater, California
Reason of review
Poor customer service

Live Nation Service Fees

Purchased two tickets for Wanee Fest 2013 and the 'Total Service Fees' were $46.00. That's an additional $23.00 for EACH ticket.There is NO WAY to avoid this charge if you want to purchase event tickets. You cannot purchase tickets in person at the venue without paying the fees. You cannot pay cash to avoid the fees. There was a time not very long ago, when Live Nation prided themselves that they were different from competitor Ticketmaster. Now not only are they employing the same ridiculous 'service fees' as Ticketmaster, they are in fact charging EVEN HIGHER fees. Why not just be up front and include any 'fees' in the cost of admission.
View full review
#396090 Review #396090 is a subjective opinion of poster.

Must have been sleeping

Ordered a T-shirt online for my wife 14DEC12 hoping it would make it by X-mas. Music today took payment from my account 17DEC12. Got an email from music today on 28DEC12 stating merchandise had been shipped. Allow 7-10 days for shipping. Sent email to music today 09JAN13 asking them how long do i really need to wait for my item. Received email same day stating item was out of inventory and my order had been canceled, expect refund in 3-6 days. Received refund 12JAN13. Something tells me they don't have a clue at this establishment, it took the consumer contacting them to figure this out. Poor customer service.
View full review
#374786 Review #374786 is a subjective opinion of poster.

Music Today

On August 20, 2007 I pre-ordered and paid for a copy of the Eagles new album to be mailed to me per an offer I received from the web site. My invoice stated that the CD would arrive at my location 3-6 business days after the release date of October 20. That meant that I should have received this CD between October 24 and October 29. It arrived November 1. The company is in Virginia--it was to be delivered to North Carolina. I have contacted the company and they have yet to offer apology for this. Their response was to accuse me of paying for slower shipping but my invoice states I did not! I will never use this company again. They did not live up to their promise.
View full review
#106496 Review #106496 is a subjective opinion of poster.
Reston, Virginia

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article