Skip to content
Music Glue

Music Glue

musicglue.com
What is your customer experience with Music Glue?

Music Glue Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Music Glue reviews show a 2.7 star rating based on 2 customer reviews. Consumers are mostly neutral with mixed experiences around orders, payment methods, and returns.

Key Takeaways for Future Customers

  • Expect potential shipping delays and follow up on orders and pre-orders.
  • Order shirts a size larger than usual; sizing runs small.
  • Be cautious at checkout; some customers report payment method problems and duplicate charges.

Negative Feedback / Risk Areas

  • Frequent customer complaints about delivery delays and poor customer service response.
  • Issues with refunds, exchanges, and damaged or missing items reported.
  • Billing problems during checkout noted by reviewers.

Positive Feedback

Some customers received prompt replacement items and helpful advice from vendors after contacting the artist or store directly.

View full overview ›

Media from reviews

Music Glue - Claimed to have sent cd in November received in August
Music Glue - Claimed to have sent cd in November received in August - Image 2Music Glue - Claimed to have sent cd in November received in August - Image 3
View all media ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Show reviews that mention
low island reaction island advise order cancel site payment lots method
Filter review
Sort by
david f Mtk
map-marker Sheffield, England

Cancel order

The site does not work correctly; when trying to pay through the payment method, it takes 3 lots of 1 payment.

Pros:
  • Good stuff
Cons:
  • Payment methods

Preferred solution: Full refund

View full review
Resolved
Pierre v Jvm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Nijmegen, Gelderland

Resolved: Bird Low Island

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user May 15, 2026

Company fixed the issue and I have been provided with apology. As compensation of the delay Low Island send me also the first two albums for free.

Send a email directly to Low Island and asked of the status of my order. The rest is history.

Original review Apr 30, 2026

Quick reaction and good advise. After i had contacted Low Island directly they informed me that they will sent me a new cd. So far so good.

View full review
Richard B Ywl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Upset

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Pre-ordered in September.
  • - Album released Oct 16; delivery due Nov 9.
  • - Told it was processing multiple times.
  • - I won't order from Music Glue again.

I pre-ordered an album in September. The album came out October 16th.

Expected delivery was Nov 9th it is now December 8th and my order is still not here. I was lied to several times about it being processing.

I will never order anything from Music Glue ever again. Just a terrible expierence all around.

Pros:
  • Zero pros
Cons:
  • Everything about the company

Preferred solution: Apology

User's recommendation: I do not recommend music glue to anybody.

View full review
Anonymous
map-marker Harwood Heights, Illinois

Impossible to get a hold of, also all of their products you need to order a size or two up

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Sizes run very small; XL fits like a medium.
  • - I returned a wrong-sized item from the Iron Maiden store.
  • - Emails to customer service go unanswered.

I've ordered several T-shirts from the iron maiden store that used this company. I unfortunately had to return an item I mistakenly ordered, it is wrong size.

Nobody returns my emails, and the sizes run very small.

I am an extra large and the shirt says extra large but would actually probably be considered between a medium and a large... They must get so much business they don't care...

User's recommendation: Make sure you order a size larger than you take.

View full review
Mary L Fnh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Missing order For From Daniel with Love". Received other two cds but not that one.

Received 2 additional cds but not Daniel ODonnell - From Daniel with Love. Order number- 250257. Previous cds Sent by Seen Merch (Kansas City, KS) on 4/7/23.

Preferred solution: Deliver product or service ordered

View full review
Anonymous
map-marker Oroville, California

Recieved wrong size shirt

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Having a hard time with how do I go about a exchange for a shirt that's wY bigger then it was sized.

User's recommendation: High

View full review
Anonymous
map-marker Queens, New York

Claimed to have sent cd in November received in August

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Music Glue - Claimed to have sent cd in November received in August
Music Glue - Claimed to have sent cd in November received in August - Image 2
Music Glue - Claimed to have sent cd in November received in August - Image 3

CD came cracked case damaged. Was pushed off from music glue to the original vendor who allegedly sent out another copy awaiting now.

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article