Music Gateway
Music Gateway Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Music Gateway has 1.2 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.
100% of users would likely recommend Music Gateway to a friend or colleague.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Never use their website unless your money can be stolen without a reason!", "Be careful", "Refund money I needed back on my account".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Music Gateway has 1.2 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.
100% of users would likely recommend Music Gateway to a friend or colleague.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Never use their website unless your money can be stolen without a reason!", "Be careful", "Refund money I needed back on my account".
Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Steal my money by UNAUTHORIZED CHARGE of credit card!
Terrible Thief! I was charged for $22 without any reason!
After I receive bank notice, I wrote email to their support team immediately and provide my account email to them. The account has no paid service in dashboard and they told me I might have other accounts with their paid service. I am 100% percent sure that I never used their service. They told me they cannot help me refund the fee unless I provide the correct account email address.
At that time, I really do not remember other email address because it has been at least 1 year that I did not log in their website. I checked their newsletter with other email accounts, and finally I located the account. When I try to log in, it told me to verify the account with the email address, in order to see what the dashboard say, I verified email address and see this account was indeed charged WITHOUT my authorization. I have NEVER purchased paid service and have not logged in for at least one year, how come could they charge my credit card without any reason?
The support staff did not give me prompt response for 3-4 days, although I told them it is URGENT!
1) First, It is their burden of proof that this is properly charged. In case I do not remember which email address is connected with this account, they shall provide the account address in connection with their unauthorized charge. But they tried to run away in case people forgot account email. I registered account merely for purpose to receive newsletter as a free member, NOT to use their service!
They DO NEED to PROVE their charge is legitimate! But they push the burden on the account holder.
2) Second, after I provide them with correct account address, they never replied although I have resent my emails.
Preferred solution: Full refund
User's recommendation: Never use their website unless your money can be stolen without a reason!
Belmont, California
My app is blank?? The event 11/11-11/13not showing?
I can't believe 3 days before the concert, our hotel and transfers were cancelled!!! Something about going to 2024.
I don't want to deal with this again. I want a complete refund.
User's recommendation: Be careful
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Refund
Cool
So music gateway took 37 dollars off my account couple days ago so I need that money refund back on my cash app account what they did wasn't right I never had no purchase anything myself with music gateway and they took 37 dollars away from me I ain't really With it i need that money refund back on my accountUser's recommendation: Refund money I needed back on my account
So music gateway took 37 dollars off my account couple days ago so I need that money refund back on my cash app account what they did wasn't right I never had no purchase anything myself with music gateway and they took 37 dollars away from me I ain't really With it i need that money refund back on my account
Preferred solution: Full refund
User's recommendation: Refund money I needed back on my account
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