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Museum of Contemporary Art San Diego

Museum of Contemporary Art San Diego

mcasd.org
What is your customer experience with Museum of Contemporary Art San Diego?

Museum of Contemporary Art San Diego Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

1.0 star rating based on 2 customer reviews; consumers are mostly dissatisfied with a 100% unfavorable distribution and reports of poor customer service and a high price level.

Positive Feedback

Few reviewers noted location details and exhibits, but specific praise is minimal across Museum of Contemporary Art San Diego reviews.

Negative Feedback / Risk Areas

  • Repeated credit card charges and unresolved billing after visits.
  • Unhelpful or hostile staff and failure to provide manager names.
  • Difficulty obtaining refunds and lack of response from main location.

Key Takeaways for Future Customers

  • Expect negative customer service experiences; consider checking Museum of Contemporary Art San Diego reviews first.
  • Monitor statements closely and contact your card issuer if billing issues arise.
  • Be cautious if relying on membership or on-site purchases without clear receipts.
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Maylea Qyd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Fraud Misrepresentation Scam Cheat Fake Fake Deceptive *** Rip off Bad Business Steal Stolen Trick Theft Deceit Blackmail Extortion Swindle Review Fraudulent Bad Customer Service

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AI Highlights
  • Credit card was repeatedly charged and mail sent to Amelia Smith.
  • Staff refused to confirm Amelia Smith's name.
  • The museum was hostile and unhelpful.

After a visit to Museum of Contemporary Art in San Diego on Kettner my credit card was repeatedly charged and merchandise ordered by mail was sent to Amelia Smith. I contacted the Museum to find out if Amelia Smith was an employee.

I found out that an Amelia worked there but the staff refused to acknowledge her last name. I asked to speak to a manager, only to be hung up on by Amanda’s superior. The mystery man refused to give his name and was not helpful in getting the changes looked into. Maybe this is a museum scam that they are all in on.

The museum was very hostile and refused to help with the issue.

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Maylea Qyd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Fraud Con Rip off Bad Business Steal Stolen Trick Theft Deceit Blackmail Extortion Swindle Review Fraudulent Misrepresentation Scam Cheat Fake Dupe Fake Deceptive

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • Kettner staff were aloof and the museum felt tiny.
  • Card was charged three times and there was no help from La Jolla or Kettner.

Museum of Contemporary Art  1100 ****  Kettner San Diego 92101 MCASD www.mcasd.org 858-454-**** Main location is in La jolla. This "Museum" was a titanic waste of time.

I enjoyed the Balboa Park Museums so much more. The staff at the kettner location was horribly stuck up and the museum was incredibly tny. In other words it was a rip off. The museum became more of a ripoff when we realized we were over charged for the visit.

The card was charged three times . We contacted the main location in La Jolla, they could no be bothered to help. We contacted the Kettner location and were given the run around.

After promising to correct the problem , nothing happened. The only way to have the charges removed was to contact my credit card company. Museum of Contemporary Art was a double disappointment. 

Loss:
$150

Preferred solution: Full refund

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