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Scott Herman Fitness

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I had been paying for over a year his monthly online subscription for using online nutritional calculators. It turns out that I tried to stop my subscription and I thought, it is not going to matter what time of the month if I have paid the whole month already right?

Well having 20 days left of the month, I was not able to use anymore. So, I wrote him asking to let me use the calculator for the rest of the month as I had paid for it, or at least a refund. He refused. He just offered a refund if i joined back again???

Then turned to be really rude and unprofessional. Never going back.

View full review
Loss:
$8
Cons:
  • Client management
  • Rude service
  • Customer service
Reason of review:
Poor customer service

Preferred solution: Apologise.

1 comment
Guest

don't trust this review.

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