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Verified Reviewer
New Reviewer

Received a EMPTY box

Ordered buy one get one free of force factor test x180 alpha. Order number 10411****. One box contained the product, one box was empty. Think it's premature to rate company at this time
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ID
#3602753 Review #3602753 is a subjective opinion of poster.
Location
Scottsdale, Arizona
Product
Force Factor Test X180 Ignite Supplement
Loss
$27
Preferred solution
Deliver product or service ordered

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Verified Reviewer
New Reviewer

DID NOT RECD MY REFUND

I HAND ORDERED SUPPLEMENTS AND CHARGE MY CARD FOR PAYMENT WITHIN 24 HOURS IS RECD EMAIL THAT THAY ARE UNABLE TO VERIFY PAYMENT AND CANCELLED MY ORDER. BUT THE AMOUNT IS DEBITED FROM MY ACCOUNT AND THEY DIDNT REFUND MY AMOUNT.

User's recommendation: NO RECOMMENDED.

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ID
#3340549 Review #3340549 is a subjective opinion of poster.
Location
Karachi, Sindh
Loss
$230
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Order #50020**** Has been canceled and yet to receive a refund since a month.

Order #50020**** Is canceled and yet to receive the refund. When can I expect the refund? The order was canceled a month back

User's recommendation: I Stil haven’t received my refund since a month.

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ID
#3295847 Review #3295847 is a subjective opinion of poster.
Location
Mumbai, Maharashtra

Didn't receive order

I purchased some vitamins for my brother who never received them. I tried to call and talk to someone at M&;;;;;;;S but no answer. I left a message for someone to call me back but haven't received a call yet.
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ID
#2968756 Review #2968756 is a subjective opinion of poster.
Location
El Paso, Texas
New Reviewer

Beware of refund policy

Muscle And Strength - Beware of refund policy
On 9/22/2019 I've purchased supplements on Muscle &;;;;;;;;;;; Strength's website, shipping it internationally under the Order #60012****. The payment was done in local currency (BRL), as it is stated on the order summary, totaling "R$988.42". After the package arrived at local customs on October 10th, it stayed there for almost two months, when the package was denied and sent back to the origin. On January 2nd I've entered in contact with the M&S website support and chatted with Cole, requiring the reimbursement since the package had already returned. Cole promptly continued the proceedings for refund thru my PayPal account, since the payment was made in cash by a bank slip. After sending him my account info, a BRL618.36 deposit value was made by "Muscle and Strength, LLC", BRL370.06 lower than the order total payment. When questioned, Cole informed that the Shipping value is not refundable. First issue here: So why does the website stated "100% Money Back Guarantee" within their details under "WE SHIP TO BRAZIL"?! After comparing the Order Subtotal vs. the refunded amount, there was a difference of BRL130.38. When questioned about this difference, Cole informed that he asked for the full Order Subtotal reimbursement and that it shouldn't have this difference. However, his boss had already left the premises and he suggested to enter in contact on the next week. On January 7th I returned to the customer support on the website and chatted with Joey. After explaining what happened, Joey mentioned that the refund was made in USD and that the difference was due to the exchange rate. However, my purchase was not in USD and the value was always shown in BRL, even at the receipt, the order summary and the confirmation e-mail received. If the value charged and my payment were in BRL, I demand refund in the total BRL amount. Which is an additional refund of BRL370.06, being the difference from the refund received and the Order Total amount of BRL988.42, since the website states "100% Money Back Guarantee".
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ID
#1754200 Review #1754200 is a subjective opinion of poster.
Service
Muscle And Strength Shipping Service
Cons
  • Misleading message of 100 percent money back guarantee
Reason of review
Return, Exchange or Cancellation Policy
Loss
$96
Preferred solution
Full refund

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