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No refund or replacement, very poor treatment by management

I purchased a wallpaper mural from these people. When my installer (a professional handyman) tried to install the first panel, the ink and paper came off. When I called the company, the "sales manager", Dan, was rude, condescending, arrogant, and abusive to both me and my installer. They offered no refund or no replacement. Their instructions say different things in different places, so they have an "easy out", and refuse to offer you any help. The misleading instructions are very easy to misinterpret. STAY AWAY FROM THESE PEOPLE! They don't care about their customers! If you need wallpaper or wallpaper products, go elsewhere, or regret it!
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ID
#204674 Review #204674 is a subjective opinion of poster.
Location
Satellite Beach, Florida

About

Mural Superstore Return Policy
To read more: https://www.muralsuperstore.com/return_policy.htm
Mural Superstore Terms of Service
MuralSuperstore.com reserves the right to accept or reject The Client's offer. All port and/or duty fees will be the responsibility of the User. M u r a l S u p e r s t o r e . M u r a l S u p e r s t o r e . M u r a l S u p e r s t o r e . M u r a l S u p e r s t o r e . M u r a l S u p e r s t o r e . M u r a l S u p e r s t o r e . M u r a l S u p e r s t o r e . M u r a l S u p e r s t o r e . M u r a l S u p e r s t o r e . M u r a l S u p e r s t o r e . M u r a l S u p e r s t o r e . M u r a l S u p e r s t o r e . M u r a l S u p e r s t o r e . M u r a l S u p e r s t o r e . M u r a l S u p e r s t o r e .
To read more: https://www.muralsuperstore.com/Terms%20&%20Conditions.htm
Mural Superstore Privacy Policy
To read more: https://www.muralsuperstore.com/return_policy.htm
Summary

Mural Superstore is one of the main wallpaper retailers. Mural Superstore provides a stunning variety of murals for any taste and budget. Assortment of the store includes Jumbo murals, Mid-size murals, Door murals, Palm tree murals, Sports murals, Ocean, Portable, Accent, Quick, Cityscape, Sunset and Waterfall, Tropical, Beach and Mountain, Kid’s, Golf and Mao murals. Stunning variety of high-quality and well-designed murals will meet anyone’s requirements. Murals offered by the Mural Superstore are one of the best and most affordable ways to decorate your home! Millions of people have already improved their homes with the help of Mural Superstore.

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