Resolved
Carol W Xsi

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Resolved: It's been 13 days and I still have not received or even had my products sent to me.

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Mungus - It's been 13 days and I still have not received or even had my products sent to me.
Mungus - It's been 13 days and I still have not received or even had my products sent to... - Image 2
Updated by user Oct 06, 2023

Company fixed the issue and I have been provided with apology. I threate

Original review Sep 06, 2023
After a few days I asked them to take my order off of "on hold" because my payment went through right away. Nobody got back to me until I emailed again later asking the same.

Then I was told a few items that I did order were sold out and did I want to swap for something similar. I said yes and another few days past but nothing changed, my order was still "on hold". I emailed them numerous times and nobody got back to me until I posted a review on a site after a 10 day wait. " We will send you an email tracking code for your order tomorrow" they said.

We'll that was a few days ago and it's now been 13 days.
I've asked for my money back but just like pretty much all my emails they just ignore me.
I will just continue to post reviews about how awful the store is until I either get my products or my refund.
I've never had a problem with anybody like this before. I am disgusted how they figure they can just take my money and string me along like this.
View full review
Loss:
$95
Cons:
  • Could care less about me and my order

Preferred solution: Deliver product or service ordered

User's recommendation: Stay FAR away from Mungus as they obviously don't care about some customers

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