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Mungus

Mungus

mungus.com
What is your customer experience with Mungus?

Mungus Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Mungus has a 3.1 star rating from 1 review; overall sentiment is neutral to negative with a public recommendation to stay far away.

Key Takeaways for Future Customers

  • Single review reports long shipping delays and items marked on hold despite payment.
  • Customers value product variety and location but note high price level.

Negative Feedback / Risk Areas

  • Frequent customer complaints about lack of response and poor customer service.
  • Problems with exchanges, refunds, and order cancellations reported.

Positive Feedback

Reviewers appreciate diversity of products and location.

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Resolved
Carol W Xsi

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Verified Reviewer

Resolved: It's been 13 days and I still have not received or even had my products sent to me.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • Payment went through; the order stayed on hold with no updates.
  • Items were sold out; a swap was offered, and refunds were ignored.
Contains 2 confidential files for company representatives
Updated by user Oct 06, 2023

Company fixed the issue and I have been provided with apology. I threate

Original review Sep 06, 2023
After a few days I asked them to take my order off of "on hold" because my payment went through right away. Nobody got back to me until I emailed again later asking the same.

Then I was told a few items that I did order were sold out and did I want to swap for something similar. I said yes and another few days past but nothing changed, my order was still "on hold". I emailed them numerous times and nobody got back to me until I posted a review on a site after a 10 day wait. " We will send you an email tracking code for your order tomorrow" they said.

We'll that was a few days ago and it's now been 13 days.
I've asked for my money back but just like pretty much all my emails they just ignore me.
I will just continue to post reviews about how awful the store is until I either get my products or my refund.
I've never had a problem with anybody like this before. I am disgusted how they figure they can just take my money and string me along like this.
Loss:
$95
Cons:
  • Could care less about me and my order

Preferred solution: Deliver product or service ordered

User's recommendation: Stay FAR away from Mungus as they obviously don't care about some customers

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