Mundo Corp
Mundo Corp Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating from 1 review; consumers are mostly dissatisfied and recent recommendations warn "Don’t buy from this company they’re not reliable." This summary reflects common Mundo Corp reviews and complaints.
Positive Feedback
Few buyers noted low item prices compared with competitors, and some initial orders arrived as placed.
Negative Feedback / Risk Areas
- Frequent Mundo Corp customer complaints cite poor customer service with unresponsive support.
- Billing concerns include restocking fees and unclear return policies affecting refunds.
- Returns processes require customers to pay shipping and risk additional charges if parts "test ok."
Key Takeaways for Future Customers
- Expect strict return rules and potential difficulties obtaining refunds; confirm return and refund terms before purchase.
- Consider the risk of defective parts and weigh price savings against possible service issues when evaluating Mundo Corp purchases.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating from 1 review; consumers are mostly dissatisfied and recent recommendations warn "Don’t buy from this company they’re not reliable." This summary reflects common Mundo Corp reviews and complaints.
Positive Feedback
Few buyers noted low item prices compared with competitors, and some initial orders arrived as placed.
Negative Feedback / Risk Areas
- Frequent Mundo Corp customer complaints cite poor customer service with unresponsive support.
- Billing concerns include restocking fees and unclear return policies affecting refunds.
- Returns processes require customers to pay shipping and risk additional charges if parts "test ok."
Key Takeaways for Future Customers
- Expect strict return rules and potential difficulties obtaining refunds; confirm return and refund terms before purchase.
- Consider the risk of defective parts and weigh price savings against possible service issues when evaluating Mundo Corp purchases.
Turn one complaint into a collective action
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Verified Reviewer |
Washington, District Of Columbia
I purchased a raincoat in a size 2 XL and the package doesn’t show the size neither does the raincoat. It is tiny. It is probably a small or medium. I’d like to return it and they’re not returning my
I bought a raincoat from this company, and I requested a refund because the size was totally wrong. I haven't heard back from them, and it was a $60 raincoat.
- No response to emails
Preferred solution: Full refund
User's recommendation: Don’t buy from this company they’re not reliable
Battery does not work and wants me to ship back at my expense
- - Battery from Mundo Corp. never worked.
- - CS told me to email repairs and wait for a form.
- - The form requires return at my expense; fees may apply.
This company needs a lesson in customer service. I ordered a laptop battery from Mundo Corp.
and it has never worked. I called the "customer" service dept and was that I had to email the repair dept. I did so and was told to wait for a form thru my email. I received the form but after reading it realized that I had to return the battery at my expense and if they found that the battery was not faulty they would charge my credit card a fee and would also charge a restocking fee.
I felt that I was going to be out of more money than I cared to invest. The battery is *** and I would not recommend this company to anyone. I should have invesigated them before I bought it.
The battery was cheaper than onthers. I guess you really do get what you pay for.
Ordered a power supply that won't work? Not their problem.
- - The second power supply cord didn't fit the port and failed to power the laptop.
- - Rhonda hung up, quoted policy, and did not resolve the issue.
I ordered a second power supply cord from Mundo Fxxk. The first one worked great. The second I ordered is completely different and does not fully plug into the computer. As a result, it did not power my laptop since it did not fully fit the port. I called into Mundo and spoke with "Rhonda" the return manager from Hades.
The first time she just told me the return policy. So I tried to explain the problem. I asked to be sent to their service department since she was not understanding the issue. Obviously, they don't service their ***. She even tried to say it was my computers motherboard. Funny.
She did not listen, continued to quote their return policy, and hung up on me three times. When I called back and asked to speak to someone else like an owner or manager other than Rhonda, the genius staff continued to transfer me to her. Why should I pay to reship their no working product only to have them say it could work and be stuck with a useless part?
Gateway really should be careful of referring to them- I don't care to work with either again.
does anyone know who the owners are or how I can get in touch with them? elisa00s@***.com
Mundocorp will not stand by the products they sell
- - Replacement keyboard from Mundocorp arrived defective.
- - Policy allows a testing fee or a 35% restocking fee.
- - No refund of $69 as of today.
I ordered a replacement keyboard from Mundocorp that came to me defective. Under their “Return Policy” they said that if the product tests to be ok they will not replce the item and charge a fee for testing if they return the part or charge a 35% restocking fee.
I know the keyboard was defective, yet they claimed the keyboard was not.
I am out $61.00 for the part and $8.00 for return shipment of the part to Mundocorp. As of today they have still not refunded any of the $69.00 I have paid so far to Mundocorp.
Mundocorp a rip off
- - Mundocorp, the sole Gateway parts supplier, charged a $30 restocking fee for a defective keyboard return and did not replace it.
To all consumers needing Gateway computer parts. Beware of using Mundocorp, the sole supplier of Gateway parts. If they send you a defective part they will charge you for restocking the returned item and not make good on sending you a good replacement part.
I ordered a Gateway laptop keyboard that came to me defective. I sent it back for replacement. They claimed it was not defective and charged me a restocking fee for the part. I paid $61.00 for the keyboard, $8.00 for return shipping, charged $30.00 for restocking fee, and end up with a total of $39.00 out of pocket expense and no keyboard.
the keyboard was new -- tested before shipment and tested again upon return. the fully functional, brand new keyboard was restocked and the appropriate refund was issued -- have your latop checked or check your skills for installing a keyboard.
furthemore -- after 23 years in business and having sold a million or two keyboards for laptops -- the company knows what a good keyboard is.
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So -- this is the norm in most any specialty business -- best buy, Comp USA, Tiger direct -- all same policies --do you live under a rock -- return the product, it would be replaced at no expense, except your shipping. UNLESS there is a problem with your laptop -- THEN why is is the companies fault??????