Anonymous
map-marker New Kensington, Pennsylvania

Product not working

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Munchkin - Product not working
Munchkin - Product not working - Image 2
I got it for a gift I threw the box away. I needed to use it, plugged it in and it wouldnt heat up. I would like a replacement. The customer service people were very friendly.
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Anonymous
map-marker Laval, Quebec

Munchkin baby swinging chair. Do not swing…

Two weeks ago I spoke with a clerk concerning my problem. She was suppose to send me an E-mail so I CAN return pictures and vidéo Of the baby chair trouble. I did not receive thé E-mail . Could you send it to me please. Verosica21@***.com
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Anonymous
map-marker San Bernardino, California

My order could not go through check please

MTried to order item from registry it said it accepted it. However, no number order from this. Later had email to put in all my info I gave to registry and it couldn't take my visa card. Would like to cancel my order and place by phone if possible. Cynthia hager
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User's recommendation: Maybe registry is not a good way to order and item call directly

Markita Rep

I need to order parts

I cannot find a blower motor or inducer motor . The boiler is a T50M . I actually need a board and blower motor. I believe the blower motor is a inducer motor. Serial # I15J1227
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Pros:
  • High efficient
Cons:
  • Cannot get parts

Preferred solution: Deliver product or service ordered

Brian M Flo

Product not working

They just said that the business hours for Friday was 0800-****. I called in between those hours. My product is not working. I ordered a mirror that is supposed to light up and it doesnt light up.
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Loss:
$34
Cons:
  • Lies about their hours of operation

Preferred solution: Full refund

Dayna D Pey

Push to close extendable baby gate

The installation instructions are written in alien!! Weve installed PLENTY of things from closet organizers to cabinets, bookcases and chairs. This is BEYOND ridiculous to comprehend and install!! Id NEVER buy their product(s) again! The only reason we did: cost effective and it was supposed to be pressure mount (it is NOT)
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Preferred solution: Issue resolution / full refund

User's recommendation: Buy elsewhere

melody t Pns

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Montreal, Quebec

Balançoire brisée

j'ai reçu en cadeau votre balançoire en avril dernier, ma fille est née fin mai donc on l'utilise depuis moins de 4 mois et elle ne fonctionne deja plus!!! est-ce normal? j'en fait une utilisation occasionnelle donc je ne comprend pas pourquoi elle a cessé de fonctionner la musique fonctionne encore ses vraiment le mode "swing" qui est brisé
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Elizabeth U Pjs

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Verified Reviewer

Need replacement parts

The rep processed an order of replacement parts for the weighted straw cup and the cool cats cup and is sending them out free of charge. They don't sell replacement parts for these cups in Canada, but due to increased demand they are "looking into it". The current Canadian store only has one replacement part, and it's for a product I've never even seen in store. I don't understand why they don't get replacement parts for their weighted straw cup and the 360 cup since those are so popular.
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Loss:
$60

Preferred solution: Let the company propose a solution

User's recommendation: Call and ask for replacement parts

Antoinette D Wma

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Sippy cups

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Munchkin - Sippy cups
Munchkin - Sippy cups - Image 2
I purchased these Sippy cups which water is not suppose to come out. Water leaks out of the two cups which I was not happy with them. I can return these cups to you and you can send me another set. Please let me know what is the situation in this case. I appreciate it. Thank you Antoinette Divella
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Preferred solution: Deliver product or service ordered

Natalie P Kdd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Homestead, Florida

Products not working

Munchkin - Products not working
So I had got the munchkin swing as a baby shower gift from my father. My son was just born January 5 for this year . And Ive literally just used 5 times since my son was born and the usb cable box stopped working so I purchased another one but now the swing turns on but it dont swing itll just do one swing and a 031 code would pop up. I would really appreciate if you could get back to me asap.
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Loss:
$189

Preferred solution: Deliver product or service ordered

User's recommendation: I love the swing but it seems to be a problem after problem

Tara M Ssv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Philadelphia, Pennsylvania

Defective swing

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Our swing turns off after 1 second. It is less than six months old. Have been trying to reach customer service and get no answer.
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Preferred solution: Deliver product or service ordered

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