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Mumsnet

Mumsnet Reviews

www.mumsnet.com
What is your customer experience with Mumsnet?

Mumsnet Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Mumsnet has a 1.0 star rating from 1 customer review and consumers are mostly dissatisfied. Reviews cite poor billing practices and customer service with a reported high price level.

Positive Feedback

Users note engaging real-life stories and potential for collaborations that could inspire young families.

Negative Feedback / Risk Areas

  • Automated response requiring a £5000 minimum advertising spend discourages small businesses and partners.
  • Reports reflect common Mumsnet reviews and Mumsnet customer complaints about billing and slow customer service.
  • Perceived advice shared on forums may have real-world consequences for sensitive situations.

Key Takeaways for Future Customers

  • Expect limited direct engagement and high costs if pursuing paid features or membership options.
  • Confirm any advice or claims independently and weigh customer service responsiveness before committing.
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Sara W Vix

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Bristol, Bristol

Disappointing Contact

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Tried contacting Mumsnet about a story and feature; got automated reply citing £5000 ad spend, implying income over engagement with individuals.

I attempted to contact Mums net about a real life story and possibly collaborating on a feature that might be of interest and inspire young families.

I got what I assume to be an automated response stating minimum advertising spend of £5000.

This saddened me and feels as if mums net has become a victim of its own success and is only interested in generating income. It feels as if there is a lack of will to engage with individuals and small businesses.

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Alina Fuf

Yesterday evening my son, who lives in Bristol,...

AI Highlights
  • - Son locked out by partner.
  • - Police advised hotel stay.
  • - Hotel cost £130.
  • - Partner cites Mumsnet; author suspects fabrication.

Yesterday evening my son, who lives in Bristol, was locked out of his own house by his partner and prevented from having access to his daughter. She claimed that he was intoxicated and a threat.

She maintains that she contacted Mumsnet who advised her that she should lock the doors and contact the police. I spoke to my son on the telephone and he was clearly distressed about the situation. He was incidentally perfectly sober. The police did indeed arrive and advised my son to stay in a hotel which he did at a cost of £130.

My son's partner sadly suffers mental health issues and my wife and I have witnessed many unfortunate incidents such as this. Mumsnet is often quoted by her as the source of her advice and on more than one occasion has stated as much to the police, perhaps in order to give her unfounded claims legitimacy. I strongly suspect that she has never contacted you and it is all a fabrication.

My question is this, (sorry to be so long winded) would Mumsnet offer such advice in situations where they unfamiliar with the facts? Best regards, Philip.

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