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Please help me

I can not sing in on my account
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ID
#1489581 Review #1489581 is a subjective opinion of poster.
Location
Gainesville, Georgia

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New Reviewer

DO NOT BUY ITEMS FROM www.mulefactory.com!!!

I went to purchase an Item from the supposed company "MuleFactory" for a game called Diablo 2, they sell a variety of items for other games as well. I went to purchase something called a TOP UBER SMITER PLALADIN. see link https://www.mulefactory.com/buy_diablo2_top_uber_smiter_paladin/ I was under the impression I was getting the Items and the full character with its build done as a smiter. "Makes sense" especially when their other items will say"Gear Pack" and etc see example link https://www.mulefactory.com/buy_diablo2_basic_hammer_paladin_equipment/ After speaking with their Live Support which the people i spoke with were very rude and kept telling me that its not in the description, I accepted and moved on because they had already fullfilled my order. They had the audacity to lock my purchased accounts and ban me from the site. They have now added a discloser that says "The pack does not contain the character, only the items." After this whole issue. I would tell everyone who visits this site to STAY AWAY!!!!
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ID
#1203624 Review #1203624 is a subjective opinion of poster.
Pros
  • Variety
Cons
  • Misleading titles
  • Service
Reason of review
Poor customer service
Loss
$50
Preferred solution
Let the company propose a solution

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