Skip to content
MTA Bus Time

MTA Bus Time

bustime.mta.info
What is your customer experience with MTA Bus Time?

MTA Bus Time Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Overall: 1.2 star rating from 3 reviews with mostly dissatisfied customers reporting unreliable service and high price level.

Key Takeaways for Future Customers

  • Check recent MTA Bus Time reviews before relying on schedules, especially for the Q41 which users call infrequent and delayed.
  • Expect crowding during morning commute and prepare alternatives for punctual travel.

Negative Feedback / Risk Areas

  • Frequent schedule changes and delays are core MTA Bus Time customer complaints affecting punctuality.
  • Complaints mention overcrowding, driver behavior, and dissatisfaction with discounts, refunds and exchange policies.

Positive Feedback

Few positive comments; a small number of users suggest following posted schedules and earlier departures to secure a seat.

View full overview ›

Media from reviews

MTA Bus Time - The infrequent and unreliable q41 bus schedule causes significant...
MTA Bus Time - The infrequent and unreliable q41 bus schedule causes... - Image 2MTA Bus Time - The infrequent and unreliable q41 bus schedule causes... - Image 3MTA Bus Time - The infrequent and unreliable q41 bus schedule causes... - Image 4
View all media ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Kaminie S

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

The infrequent and unreliable q41 bus schedule causes significant inconvenience for commuters.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Morning delays on Q41 range from 3 to 20 minutes and the bus is overcrowded.
  • - The service needs major improvement in punctuality and passenger comfort.
MTA Bus Time - The infrequent and unreliable q41 bus schedule causes significant...
MTA Bus Time - The infrequent and unreliable q41 bus schedule causes... - Image 2
MTA Bus Time - The infrequent and unreliable q41 bus schedule causes... - Image 3
MTA Bus Time - The infrequent and unreliable q41 bus schedule causes... - Image 4

My day-to-day experience on the Q41 bus is usually disappointing. Every morning the Q41 bus kept delaying going from 3 minutes delay to 5 minutes delay to some times 20 minutes.

Adding to that the Q41 bus is usually overcrowded in the morning. Which causes me to be even more late because I can't fit in the bus.

Now I have to wait on the other bus, and obviously it will take 20 minutes to arrive. The Q41 service needs substantial improvement in punctuality and passenger comfort to be considered a reliable mode of transportation.

User's recommendation: To snag a seat on the early bus and arrive at your destination in a timely fashion, you must rise with the sun, like a determined caterpillar transforming into a butterfly, determined to reach its destination before the day’s heat sets in.

View full review
Raissa Vzd

Q41 changes it's schedule whenever they want and does not often

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - The Q41 schedule is often wrong.
  • - On 11/10/23 it showed 07:27HRS at Archer/SUPTHIN BLVD, then changed to 08:00 and the rider left.

The bus schedule for the Q41 is always wrong. ON 11/10/23, THE Q41 WAS SUPPOSED TO BE AT ARCHER/SUPTHIN BLVD AT 07:27HRS, I WAITED FOR THE PAST 07:27HRS AND WAS AMAZED WHEN THE UPDATE FOR THE Q41 SHOWED THAT THE SAME BUS SCHEDULED TO BE AT 07:27 WAS RESCHEDULED TO ARRIVE AT 08:00. I DID NOT IF THAT NEW TIME HAD CHANGED BECAUSE I GOT FED UP AND LEFT.

User's recommendation: FOLLOW THE SCHEDULE

View full review
Sg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Q41 driver's are not good drivers

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - The bus driver passes by and won’t stop when the light is green.
  • - This happens regularly as I wait for the bus.

I work in the school system in Saint Helen's Catholic Academy I wait for the bus every day if the light turns green the bus driver will not stop and ride right by and he sees me sitting right by the bus stop does it all the time *** me off why is he a city driver when he's not doing his City Job

Preferred solution: Would like them stop at the bus stop when you waiting for them and not worry about the green light whether it comes and goes I'm standing there for 20 minutes not nice

User's recommendation: No i think the Q41 bus is the worst

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article