Kim S Bri

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Save your money - these are NOT high quality phone cases

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Mspurity - Save your money - these are NOT high quality phone cases
If I pay $40-50 for a phone case, I certainly expect it to last more than 4 months. Wouldn't you? Over the years, I have purchased several phone cases with rings from many different vendors and literally NONE of them have broken. This one did though. The ring is useless now. I am not rough with it and only use it to prop up my phone, so this is unacceptable & I definitely consider these iPhone cases to be very, very LOW QUALITY and definitely do not match the $40-50 price point! What a waste of money. I reached out to their customer service also and gave them a chance to make the situation right and they refused. Citing their 14-day return policy and they do not have a defective policy, so basically, they insure their cases to last 14 days. If it fails or breaks after that it is your problem.
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Loss:
$43
Cons:
  • Poor quality cases
  • No policy for defective cases

Preferred solution: A case that is NOT defective.

User's recommendation: Purchase from ANYONE else

Sarah L Xje

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Verified Reviewer

Never received

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The first time I ordered from this place I got my phone case and it was beautiful. This last time ordered and I never got my order and they stopped replying. I tried several times. I'm having to dispute now with my cc company.
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Loss:
$95
Cons:
  • Wont reply about not receiving my order

Preferred solution: Deliver product or service ordered

User's recommendation: Don't order from this unethical company.

Becky A Kbp

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Verified Reviewer

Never received product

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Paid for product did not receive. Sent several emails and never received a reply. Just out the $50. Do not buy from them.
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Loss:
$50
Pros:
  • Pretty cases

Preferred solution: Full refund

User's recommendation: Scam

Anonymous
map-marker Rockville, Maryland

Deceitful phone case company

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Mspurity - Deceitful phone case company
Received wrong phone case from mspurity.com. Customer support says because a discount code was used (that came from their site), it made it a "sale" item. And there are no returns on "sale" items. Nowhere does it say by using their discount code, it will void the return policy when you apply the code. The case was $42.36, so not exactly cheap. The "SATISFACTION GUARANTEED" statement is a total lie. https://www.mspurity.com/apps/help-center If for any reason, you decide you are not satisfied, you can easily and quickly contact our helpful customer support at info@***.com. We offer a hassle-free return or exchange policy.
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User's recommendation: Will send you the wrong product, and not let you return

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