Mrcool DIY Direct
Mrcool DIY Direct Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mrcool DIY Direct reviews skew negative with customers reporting a 27‑month heat pump failure, repeated coolant leaks, high repair/recharge costs, and poor customer service and discount handling.
Key Takeaways for Future Customers
- Expect high price level and potential for costly repairs beyond purchase price.
- Review Mrcool DIY Direct customer complaints about warranty and service responsiveness before buying.
Negative Feedback / Risk Areas
- Repeated coolant leaks and failing parts leading to multiple expensive recharges and shipping fees.
- Poor customer service and unsatisfactory Discounts and Special Offers resolution.
Positive Feedback
No positive experiences are reported in the provided reviews.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mrcool DIY Direct reviews skew negative with customers reporting a 27‑month heat pump failure, repeated coolant leaks, high repair/recharge costs, and poor customer service and discount handling.
Key Takeaways for Future Customers
- Expect high price level and potential for costly repairs beyond purchase price.
- Review Mrcool DIY Direct customer complaints about warranty and service responsiveness before buying.
Negative Feedback / Risk Areas
- Repeated coolant leaks and failing parts leading to multiple expensive recharges and shipping fees.
- Poor customer service and unsatisfactory Discounts and Special Offers resolution.
Positive Feedback
No positive experiences are reported in the provided reviews.
Statesville, North Carolina
Really Bad Product
- - The 27 mo heat pump has four coolant leaks in three months; the compressor leak isn’t fixable, with three $1,500 recharges and $269 shipping.
Heat pump only 2 years old lost coolant 4 times in the course of three months due to multiple leaks in various areas.Last vist AC tech said leaking compressor not worth repairing Coolant $1500 per recharge x3, $269 shipping charge x3 for parts that sometimes failed again within DAYS of installation.Buy one of these and you will go broke. We already have more money invested in parts/service/recharge than the unit actually cost. Ant it is 27 months old.
User's recommendation: Cheaply made shoddy workmanship don't buy
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