Mr Waterheater Reviews
700 CLAIMED LOSSES
7 TOTAL REVIEWS
1.9K PAGE VIEWS
Mr Waterheater Reviews
DON'T USE THEM
I just had a waterheater installed today for total cost of $810.00. 30 minutes after leaving the valve that they used to shut off the water in the house is leaking. After 3 phone calls a guy named Bob shows up with teflon tape to fix it in his words "for now". I had told the office in my previous calls that I needed to someone to fix it and they assured me he had tools in his car since he was not driving a company truck. I could have used flex seal my self. I called the office to tell them that now since I have to get a plumber to fix what they broke because it was not leaking before they came that I felt I should stop payment on the check until I found out what a plumber would cost. The guy on the phone was just a piece of work. Making ridiculous analogies. Whining that it wasn't fair. I understand that you have to turn off the water to install a water heater but that doesn't mean that if you break something in the process you can just blow off that responsibility. Accidents happen but to just stick a customer with an extrax expense is what is not fair. DO NOT ever use this company. I can certainly guarantee I won't.
North Versailles, Pennsylvania
Reason of review
Poor customer service
1 year old and hot water tank leaking on floor
Hot water tank was installed by mr watwrheater. 1 year later it is leaking. Called and they want $195 for a relacement. 1 year? Installer was an idiot and I had to hook up gas line because he didn't have right tools? A pipe wrench? Hope this review helps people in making the right decision when they have a crisis. 1 year from a hot water tank come on guys and your trained professional tried to upsell and couldnt even do what I paid almost $600 to do.
Reason of review
Water Heater Review
Called mr water heater. Gave them serial number of water heater. No problem. When they came sent cheaper model would not budge on price. Will let you know if any problems or high electtic bill. Must be how they make out. You don't get what you pay for. Over charging
Walnut Creek, California
Refused to service new water heater
They came out and installed a new water heater replacing one that was new and leaked. After the installation, the water heater was using an abnormal amount of electric. We disconnected it. We called them 4 times and GE also called them and they refused to come out, saying they "didn't think anything was wrong with it." We had to pay another plumber to take it out and replace it. The new one works fine.I have a $300 electric bill for a vacant property! Nothing was running except the water heater.Turns out it had a short.
Mr Hot Water Heater
I think that this might be the same company as Mr. Hot Water Heater. They go by two names. Their water heaters are not very good. We got a ten year warranty and then we found out that it is their warranty and not the manufacture's warranty. We tried calling them but they said they were not responsible for what the plumber wrote on the bill. I think that the company should stand behind their work. After six years we called the company and they said that the water heater we purchased was good for only five years. This is not right.
Don't Be Confused 1 800 Hot Water And Mr.WATERHEATER.COM ARE NOT THE SAME
UNTIL RECENTLY FOUND THERE WAS A SMALL 2 TRUCK COMPANY IN PITTSBURGH PA UNDERMINING MY FAMILY NAME USING THE NAME MR.WATERHEATER THE NAME MR.HOT WATER HEATER HAS BEEN IN MY FAMILY OF PLUMBERS SINCE THE 70'S WE STARTED ADVERTISING IN 1984 IN THE YELLOW PAGES PRIOR TO THAT ONLY NEWS PAPERS AND COMMERCIALS "TAKE NOTICE HOW THE ABOVE COMPANY MENTIONS NATIONAL TRADEMARK A TWO TRUCK OPPERATION THAT THEY JUST PURCHASED IN 2004"WE ARE PLUMBERS HERE 24/7/365 SAME DAY SERVICE AND WOULD NEVER CHARGE $700 IN ADDED WORK ON A SIMPLE 1 HOUR WATER HEATER JOB .WE HAVE LOCATIONS THROUGHOUT THE USA AND CANADA JUST CALL 1-800-HOT WATER FOR ANY PLUMBING HEATING OR COOLING PROBLEM AND DID I MENTION WE OFFER A LOW PRICE GUARANTEE.WE CURRENTLY RUN 382 SERVICE VEHICLES THROUGHOUT THE WORLD IT'S SIMPLE CALL 1-800-HOT WATER THANK YOU AND LOOKING FOWARD TO SERVICING YOU SOON!VISIT OUR SITE @***.1800HOTWATER.COM
Newark, New Jersey
Mr Water Heater is a rip off
We had Mr Water Heater with home office in North Versailles, PA install a water heater for us and the inspector told me that we didnt need any of the extra stuff that the plumber told me we had to be installed. They charged me another 700 on top of the cost of installing the water heater and it had to bwe done or he could not finish the installation. The city said they do that all the time to the old. This is Elder Abuse and I am also going to contact the state. I told my son and he was set to go there and talk to the owner but I told him it would not do any good since I have tried to call them and they will not return my calls.
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