map-marker Woodburn, Oregon

Tired of being lied too

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I wound not ever recommending this company to anyone. The worst customer service I have ever encountered. Bob the owner has given me nothing but excuses and u have been waiting for my tranny for a month and every time I call to find the status I get told it will be another week.
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User's recommendation: Run away as far as you can

Nealy Xfv
map-marker Brandon, Florida


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! My son had his 2002 BMW x5 towed to Milex in Holiday because of a coupon stating free tow and diagnostic with repair. He had no brakes. He received a quote for repair totaling $2474 + TAX, front pads-180, brake booster-1142, master cylinder-747, CV axle-231, bleed system-40, Break wear sensor-134. The parts from the local parts store came to under 550. He opted not to have the work completed here. Fernando, the owner charged him $186 for towing 3 miles and diagnostic. I called the tow company to see what the cost of towing would be, $44. I called Milex to see what a diagnostic would be for brake and transmission problem even if I did not have the work done there. I was told there would be no charge. I went to Milex with the quote stating that the master cylinder had to be pulled to pull the booster and they were charging double labor since the part was $135. I was then informed that they mark their parts up 3x their cost. Richard was very nice, Fernando, the owner, was defending his thievery to the max. They charged to bleed the system even though it had to be done to repair the booster. I had AAA tow it to Tire Outlet in New Port Richey. The master cylinder is NOT bad. The rest of the work needs to be done. My price from them is under $800!
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  • Richard
  • Dishonesty
Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

1 comment

You gotta pay for what u get. Your driving a BMW stop being so cheap or sell the car you can't afford

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