Do not order from Mr. Tod's Pie Factory

I placed an order, expected product in 2 days, it never arrived. Called more than once, just got an answering machine, e-mailed, no response until finally I got an email back about a week later. He said he would refund the next day; he did not. Again, no replies to my calls or e-mails. Finally got in touch through "his store?" and gave my cc# said he would refund it immediately. He STILL never did, even gave me a "confirmation #." Thankfully, my credit card company is handling the issue as I disputed the charge. But he charged me, never sent the product and never refunded the money back when he said he would--very untrustworthy; very difficult to get in contact with. Do not order from him. From FACEBOOK, it looks like A LOT of people have had this same problem. I wish I would have checked before ordering.
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3 comments
#975933

Please save yourself time and embarrassment if you want to order pies as a gift from this establishment or to compliment a special occasion because you will never receive your order and be treated like a fool by being lied to over and over about your order being shipped out.

#770106

Evicted in Somerset, way to pay your bills.

#747364

I lost $40 too. Never shipped and never refunded.

I sent an email asking about my order after a couple weeks and he asked if I was charged and I said yes and I only wanted the pies. Never got pies. Never got a refund.

Lost $40 and completely not satisfied. I get the feeling they aren't really shipping anything and all the internet orders are being pocketed.

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ID
#434474 Review #434474 is a subjective opinion of poster.
Loss
$40

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