Mr Tire Car Repair Reviews

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i went to the Victor New york Mr tire store,and received excellent service.Not only was my problem fixed but the store manager Joe deligently explained to me all the options available to me with a clear cost estimate.They were also courteous and after the car had a repeated problem,picked up my car from my residence and fixed it with no extra charge,Also not inconveniencing me to find rides to their shop.Keep up the excellent service and...
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I liked
  • Excellent service
#926405
Mr Tire is charging customers a 10% overhead fee for any work done under the guise of a "recycle and shop consumable" fee. I had a front end realignment done which does not create any recyclables or consumables and was charged 10 dollars (10% of a 100 dollar labor fee). If I had service done that required oil to be recycled, I would pay a recycle fee. I went to Discount Tire down the street to get my new tires. I had a 1200 dollar invoice...
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1.0
#831278
Lost count (3-5?) times I returned my car to fix THEIR problem for a brake issue WHICH I DESCRIBED EXACTLY to them. I could have died. Their front desk people, and their parts suppliers, are probably the worst part of the situation. If I owned the company, besides being mortified on a seemingly daily basis, I would institute the following solution, given for free, even though you are a million or billionaire. Will save you in the end from...
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1.0
I liked
  • Zilch zero nada
I didn't like
  • Customer service
  • Danger to life
  • Ridiculous
#830870