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Public Awareness

Mr T Autocraft - Public Awareness
Mr T Autocraft - Public Awareness
Mr T Autocraft - Public Awareness
Stay AwI paid Mr. T Autocraft to install a dashcam and backup battery, then a bit over a year later paid them once again to take it out. They did not; in fact chopping ends off of the wires used to ground, and tap into the fuse box of my vehicle. They also discarded or kept other non-necessary wires and connectors that were included in the box of my new battery backup. They left the fuse tap in the fuse panel instead of removing it as they should have. The fuse they tapped into was for the windshield wipers, and it came loose after they cut the end of the wire, which caused the windshield wipers to quit working intermittently a few days later as I was driving in heavy rain on I-70. It is only luck that I thought to check the fuse box and found out the cause. If I would have taken the car to the dealer to check the windshield wipers I am sure they would have charged a diagnostic fee to fix the problem, that is if I was not in the hospital or worse due to Mr. T negligence in failing to remove the fuse tap properly. I sued Mr. T in small claims, and although I was awarded a small amount to cover the wires/connectors that Mr. T either kept or thew away, I was not awarded a partial or full refund for the install. I respectfully disagree with the magistrate who decided that even though Mr. T had left wires in my car and fuse box, this was somehow proper and compliant with industry standards. I disagree as I think that any reasonable person would consider this to be an incomplete, and careless uninstall of wiring. I am posing pictures of how I found this in my fuse box, and the public can decide if you agree with me. The installers and owner, I think his name is Jim, were very arrogant, rude and condescending in my dealings with them, and the owner bragged in court the Mr. T had been in business for over 50 years and does not need to advertise because they dont have to. I also had gone to Mr. T initially as they had a great reputation, but I have since read reviews that state otherwise, and at least one stated that their quality of work and customer service had gone downhill ever since Jim became the new owner. It is my opinion that Mr. T customer service is poor, attitude towards customers concerns and safety is non-existent once they have your money, and at least in my case and in my opinion, the work is incompetent. Perhaps the public can decide if Mr. T is deserving of having a great word of mouth reputation. As far as I am concerned, they do not and I urge others to seek tint and electronics installation elsewhere.

User's recommendation: Horrible Company.

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#2437997 Review #2437997 is a subjective opinion of poster.
Springfield, Ohio

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