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A $400 scratch!

Mr Rent a Car - A $400 scratch!
Our car was being fixed at the shop, so for the courtesy car, we were given a rental from Mr. Rent a Car on Kingsway in Vancouver. It was a bit iffy when they wouldn't give us a copy of the "walk around" form, but when we returned the car, they claim that there's damage that previously did not exist and is now asking for $400 to repair it. At best it looks like a scratch on the bumper. There's a bunch of other minor damage on the rest of the car body before we picked it up. Does this look like a $400 scratch to you? Looking at reviews on google and Yelp, it seems that these guys regularly pull this kind of stint.
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ID
#419584 Review #419584 is a subjective opinion of poster.
Location
Vancouver, British Columbia
Loss
$400

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