DAMAGES TO PROPERTY AND WEEDS STILL ON GRASS AFTER TREATMENT

Unreliable company. Poor customer service most specially Tina was very rude on the phone. Damages to property and paid big amount of money and only to see more weeds and browning of grass. Do not use this company. Such poor service and customer service!

User's recommendation: DO NOT USE THEM!!!

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#2242560 Review #2242560 is a subjective opinion of poster.
Location
Toronto, Ontario

Do not hire

1.0
Use a another company. Dishonest and unreliable. Horrible customer service.
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#1512643 Review #1512643 is a subjective opinion of poster.
Location
Saint Augustine, Florida

Poor customer service

1.6
Three years ago, MrMowItAll was exceptional but, unfortunately, the business has grown too large to handle efficiently. Jason, the owner, used to be on top of everything and a pleasure to work with. Problems were solved immediately. Now, I can't even get them to return my calls or emails. My grass is covered in weeds, is burned from over fertilizing and hasn't greened up after spring fertilization. When I did get through after weeks of trying, Jason promised a next day appointment and no one came. When I complained about the service, he told me to get a new lawn service. So I did. You should, too.
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2 comments
#1335471

Horrible customer service. From receptionists that have no knowledge of the business, or act that way; that don't provide any information regarding complaints.

Delayed call backs, shotty workmanship. Lie about schedule changes and informing clientele about reschedules. Offer compensation for paid services, but neglect to follow through. Mr.

Mow It All is shiet! Look for local services from independents, much cheaper, and far more dedicated, and committed.

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#1332182

The comments are accurate. Jason might be the greatest guy in the world but his employees are terrible and disrespectful.

Rude to customers, and the work was sloppy. DO NOT USE THIS COMPANY

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#851584 Review #851584 is a subjective opinion of poster.
Location
Saint Augustine, Florida
Cons
  • Service
Reason of review
Poor customer service
New Reviewer

Lawn Care = Bad Service!

To my fellow neighbors & friends in St. Augustine -- The owner of Mr. Mow It All was rude to me and my neighbor. All he did was comment on why our lawns looked bad... He assured me at the time he gave a quote that he could make my lawn look great & give us advice on how we can make our lawns look good. Far from it!!! My yard is still full of weeds, bugs & looks just awful! Beware of this business!Not only did he not follow through on his word, he made comments about our lawn to my neighbor. Poor business practice...
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1 comment
#2101979

I agree

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#239628 Review #239628 is a subjective opinion of poster.
Location
Saint Augustine, Florida

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