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Re: Complaint about the poor servicing of a vehicle

Mr. Lube + Tires 790 Main St, Vancouver, BC V5T 3B6 To whom it may concern, I asked you to change the tires on my vehicle, a white, 2017 Honda Civic, on December 3, 2022. I picked up the vehicle from you that day to find that my tires were almost completely flat and I...
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ID
#4243297 Review #4243297 is a subjective opinion of poster.
Location
Vancouver, British Columbia
New Reviewer

Failure to top up oil after changing filter

I have had two unusual experiences at Mr. Lube and at two different locations. First, they didn't tighten the filter after an oil change with the result that there was a gradual leaking of oil. I discovered it before it could do any damage to the engine. Second, and on...
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ID
#4164995 Review #4164995 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Service

Mr Lube - Service
I got the oil change done 7688 Hurontario Street on October 19 , but they didnt screw properly the panel underneath the car after the service, I was on the highway and panal dropped and started touching the road , I had to call road assistance and it cost me $100 and I...
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ID
#4093971 Review #4093971 is a subjective opinion of poster.
Location
Brampton, Ontario
Loss
$400
Preferred solution
Full refund

Not satisfied with service.

They tighten up bolts after changing my oil and then tell i have i coolant leek which i haven't had before. I need to report this because the boss act like they didn't do when i know they did.

User's recommendation: Do not take your vehicle to Mr. Lube in Laurens SC.

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ID
#3203512 Review #3203512 is a subjective opinion of poster.
Location
Travelers Rest, South Carolina
New Reviewer

Mr.lube messed up my radiator it's poring antifreeze now

They tighten up bolts after changing my oil and then tell i have i coolant leak which i haven't had before. I need to report this because the boss act like they didn't do when i know they did.

User's recommendation: Don't trust them. They never take responsibility for there actions.

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ID
#3190737 Review #3190737 is a subjective opinion of poster.
Location
Laurens, South Carolina
Pros
  • No pros at this time
Cons
  • Never except responsibility
Loss
$500
Preferred solution
Let the company propose a solution

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