Mr Heater Reviews
Mr Heater Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mr Heater has a 2.3 star rating based on 9 customer reviews; consumers are mostly dissatisfied. Rating distribution shows about 75% unfavorable and 13% positive.
Key Takeaways for Future Customers
- Consider taking a 2 year extended warranty when available.
- Be prepared for limited support and potential replacement delays.
- Inspect new units immediately for defects or safety issues.
Negative Feedback / Risk Areas
- Frequent customer complaints about poor customer service and no support for replacements.
- Reports of faulty bleed valves, motors failing, and a few units catching fire.
- Perceived high price level and warranty disputes.
Positive Feedback
Some reviewers note good heat output and that the brand makes pretty good heaters; a few individual agents received praise for helpful support.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mr Heater has a 2.3 star rating based on 9 customer reviews; consumers are mostly dissatisfied. Rating distribution shows about 75% unfavorable and 13% positive.
Key Takeaways for Future Customers
- Consider taking a 2 year extended warranty when available.
- Be prepared for limited support and potential replacement delays.
- Inspect new units immediately for defects or safety issues.
Negative Feedback / Risk Areas
- Frequent customer complaints about poor customer service and no support for replacements.
- Reports of faulty bleed valves, motors failing, and a few units catching fire.
- Perceived high price level and warranty disputes.
Positive Feedback
Some reviewers note good heat output and that the brand makes pretty good heaters; a few individual agents received praise for helpful support.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
San Diego, California
Sputter sputter stop only 140 days old....
Do not deal with these people it’s a waste of time and resources
Sputter sputter stop only 140 days old. My only form of heating, 70 years old, I was counting on this to help me.
- Good heat
- This mess i find myself in now
Preferred solution: Full refund
User's recommendation: If store offers a2 year extened warranty, take it
Washington, District Of Columbia
Resolved: Mr heater sucks, dumbarse support for replace thermocoup[le
no reply no answer no suuport got email today saying they cannot continue. I will look for one at walmart take the valve off put my old one on and take it back, nt buy their gd crap do
- Worked before storing it
- No support support is worthless
Preferred solution: a thermocpuple
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Atlanta, Georgia
Resolved: Heaters are junk
I bought one two weeks ago. Torpedo heater.
Worked one day. Took it back and swapped it out. Second same thing. Swapped it.
Third same thing. Waste of money!!!
User's recommendation: Don’t waste your money
Mckinney, Texas
Poor customer service
- - Two fuel keg propane tanks last year had faulty bleed valves; a known issue, and now the valves fail again with the company denying responsibility.
Last year I purchased several of the fuel keg propane tanks. 2 of the new tanks had faulty bleed valves and the tech said this was a known issue. Now approximately 1 year later I am having the same issue with the bleed valves and they are denying they had problems and not wanting to stand behind their product.
Heater not working
Right out of the box my mr buddy heater is trash I've called you and no reply wtf I need a new heater asap or my money back this is bs you sell a product and don't answer the phone
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTorpedo heater not working
- - Motor mh210ktr would not run.
- - I needed wiring instructions to hot wire to verify motor was good, and the agent was rated five stars for helping.
Electric motor for mh210ktr would not run...I needed to know which wires to connect in order to hot wire to verify motor was still good...agent was all 5 stars in helping...keep up the good work guys!!!
User's recommendation: Have some knowledge about what you're doing before calling me heater
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI have one of your heater that's not working and usually only once
One has better warranties. I purchased Mr.
Heater last winter and used it once. Came back to it this winter, purchased another tank, tried starting it, and it wouldn't start.
- Make pretty good heaters
- Getting a replacement
Preferred solution: Just a Exchange I have a 30 to 60 BTU
User's recommendation: I have no recommendation at this time depending on how well I be treated
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRecall needed
- - Purchased two heaters, model Mhs152.
- - Both units caught fire due to ribits between the housing burning off.
I have purchases two heaters model number Mhs152 and I guys should recall I've had two that caught fire because the ribits between the housing have burned off and caught fire i don't expect u to replace with safer units that would be to much like right but maybe u will recall and save some ones life.
- Great at first but they caught in fire because the ribits burned off
Preferred solution: A safer unit
User's recommendation: Fix this issue it's a very serious matter
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer2 Mr heaters very new and both of them are doing the same thing
- - No one listened to my problem.
- - I was snowed in 17 miles from town with no heat.
- - Two heaters are two months old; I was told to buy something else.
You can't talk to a person with your problems and tried explaining that I was snowed in a blizzard 17miles from nearest town and now I have no heat both heaters are only 2 m b onths old it's just *** that they keep selling them and there is a lot of them being returned to Ace hardware this is a diar situation they have put me inbuy something else
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Hello Robert, It sounds like you may have activated a safety device on the hose. There is an excess flow device located inside the fitting that screws into the LP tank.
That safety device is supposed to protect the user in case the hose ever has a leak. That safety device can sometimes become activated the first time you use a freshly filled LP tank. Sometimes the fresh LP tanks are overfilled, and the first time the tank is opened, gas can surge out very quickly, acting just like the hose has a leak. To reset this device, simply disconnect the hose from the LP tank, then reconnect the hose to the LP.
This time when you open the LP tank, open the tank very slowly until the *** stops turning. This should restore proper operation to the heater.