Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Livingston, New Jersey

Charged twice for fuel and now need to find out how to get my money back

Mr Fuel - Charged twice for fuel and now need to find out how to get my money back
I used a TCHEK there and they charged me twice and it has not went back to the tchek. I would like my money back thank you. THE GIRL ACTED AS THOUGH SHE DIDN'T KNOW HOW TO DO IT SO ANOTHER GIRL CAME TO HELP BUT IT DIDNT KICK IT BACK TO THE TCHEK PLEASE CALL ME 301-741-**** THANK YOU
View full review
Jayliah Lly
map-marker Decatur, Mississippi

Poor customer service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
They charged my credit card a pre authorization fee of 151.00 for fuel .When I called about it nobody can give an answer as to why they charge this much .My credit card company also said it was a lot for a company to charge that amount .I will never purchase fuel from them again.
View full review

User's recommendation: None!!!!!

Sheldon C Mib
map-marker Indianapolis, Indiana

Well because it's a nasty place that's why I mean there was *** in the toilet still they don't know how to *** clean cobwebs in a tiles coming off the wall you know I've been for $25 for a ***

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
$25 for a shower is ridiculous and it says it's clean there's cobwebs there's *** in the toilet and it's bad it's the worst $25 shower I ever spent
View full review
Loss:
$25

Preferred solution: I would like to get my money back for that shower cuz I'm never ever coming back here again

Deandria Jsd
map-marker Pittsburgh, Pennsylvania

208547****

I'm going to report Mr fuel to the Federal trade commission for usery You cannot charge a card take money and continue to hold money on that same card That's usury
View full review
Raymond M Yti

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Forsyth, Georgia

RACIEST COMMENTS and money refund

Mr Fuel - RACIEST COMMENTS and money refund
The manager was racist, charged me for a shower then would not refund my money because the person that gave me a ride up there he allegedly claims stole something but yet he could not provide any truth, then proceeded with racial slurs and comments such as cracker and redneck. This is ridiculous, I'm a local and I spend money in there every day has I proceeded to ask for his name all he would give me is ( Joey )and said I didn't need to know the rest. stay away from this sad excuse for a business!!!
View full review
Loss:
$5

Preferred solution: Apology

User's recommendation: Stay away

Anonymous

Horrible

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
At the mr fuel in harding street there is a young lady who is very rude and hateful to everyone she comes in contact with. I do not know her name because she will not tell me but she is about 5'7 and has blonde hair. She works the grave yard shift over there and i was not very pleased by her serivce to me at all. She was arguing with some man who was standing by the counter i don't know if he was a customer or not but she was screaming at him and when i asked for my cigs she snaped at me and told me to hold the *** on. Now ive been a driver for a very long time now going on 28 years and this was the worst customer service i have ever gotten and i want her to be fired because she is rude and i will not tollerate that.
View full review
Anonymous
map-marker Olathe, Kansas

Review in Other category

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
This used to be a good stop. Now the rude no brain employees have ruined it! I own 34 trucks. All of my trucks fuel at this specific location every single day. As of today ive ordered ALL of my trucks to stops using pilot and/or mr fuel until further notice! I asked for a pizza that was in the case. Violet the manager said she couldnt sell it to me cause it shouldve been removed 50 mins ago. She made me wait till another one was made. Took 20 mins because the person who was supposed to make it forgot. Same manager rang me up and used all my points then said "yeah sorry you dont have any points now"...if i wanted to use my points i wouldve told her I look in the box and theres only one piece of pizza. I ordered and paid for two. When i asked for the second piece a girl named tammy got *** and said "i dont know what your problem is you need to quit ***". Violet told her to go away. I told violet i wanted number for corporate. She told me that "tammy didnt say anything at all and i needed to leave"...the corporate number tammy gave me was wrong number...it was a number to a credit card company. Tammy reappeared and said "you need to take your crackerass outta here"...keep in mind that tammy is white as well!!! I gave my credit card to violet so i could fuel my truck and she said "no sorry you dont buy fuel here anymore" and refused to sell me fuel. I told manager that my trucks will not fuel there again and that ill be reporting her and she said "thats fine i still get paid". So until mr. Fuel or pilot contacts me with proof that these two worthless employees are disciplined, my trucks will not buy fuel at mr fuel, pilot, or flying j. Mr fuel 4610 s harding st Indianapolis in
View full review
Reason of review:
Poor customer service

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article