Mr Clean Car Wash
Mr Clean Car Wash Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mr Clean Car Wash reviews show a 1.6 star rating from 3 customer reviews with mostly dissatisfied consumers, 67% unfavorable distribution, and a high price level.
Positive Feedback
Detailers and wash employees are noted as doing an excellent job on the vehicles despite other issues.
Negative Feedback / Risk Areas
- Customer service complaints include unhelpful managers and refusal to resolve damage claims.
- Billing and subscriptions problems include unexpected charges and requests to cancel unwanted memberships.
- Operational issues include no upfront pricing for detailing and missed appointment completion times.
Key Takeaways for Future Customers
- Check final pricing and request cost estimates before service to avoid overcharging.
- Confirm membership or auto-ship subscriptions to prevent unwanted billing.
- Document damage and follow up promptly with management if customer service fails.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mr Clean Car Wash reviews show a 1.6 star rating from 3 customer reviews with mostly dissatisfied consumers, 67% unfavorable distribution, and a high price level.
Positive Feedback
Detailers and wash employees are noted as doing an excellent job on the vehicles despite other issues.
Negative Feedback / Risk Areas
- Customer service complaints include unhelpful managers and refusal to resolve damage claims.
- Billing and subscriptions problems include unexpected charges and requests to cancel unwanted memberships.
- Operational issues include no upfront pricing for detailing and missed appointment completion times.
Key Takeaways for Future Customers
- Check final pricing and request cost estimates before service to avoid overcharging.
- Confirm membership or auto-ship subscriptions to prevent unwanted billing.
- Document damage and follow up promptly with management if customer service fails.
Turn one complaint into a collective action
Cancelar subscription
I never subscribed to this company. Cancel my card subscription. Don't charge me money.7$))&&&$);;)$&@$(5;,
Damage
Guy man handled my mirror and broke it. He forced my mirror inwards. Talked to manager with no resolution.
Preferred solution: Resolution of my broken mirror
User's recommendation: Not good customer service
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Canton, Georgia
Over charged for 4 selections of detailing & refusal to give cost upfront
- 4 detailing options should be $400; billed $475.
- Cashier refused to share cost at drop-off.
- Dropped off 5-11-23; waited about 6 hours for finishing.
Requested 4 choices of detailing which should have been $325 and paid for an additional misc option cleaning of fender wells paid $75 should have been $400
Was charged $475
Cashier B informed me I did not qualify for the discount?
I scheduled appointment day before (5-10-23) and was told 2-4 hours. Dropped vehicle off at 11:10 on (5-11-23)I returned 3 hrs later and observed the cleaning of my vehicle, the individual working on my vehicle was called to assist on other vehicles arriving for finishing touches and left my vehicle causing me to wait for 6 hours in total cleaning time
He did an excellent job on my vehicle.
It is a problem with my charge and the attitude of the cashier. Would not give me my cost until job completed and then over charged me.
Receipt #311**** user m cashier BARBRA TIME 12:15PM (RECD @ 5:15) REFUSED TO GIVE ME COST AT VEHICLE DROP OFF.
05/11/2023
- Detailers and wash employees
- No upfrt cst for detail appointment
- Custsvc
- Non dedicated emp for detail appointment to meet time complete
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