CAUTION ON PURCHASING CALI BAMBOO FLOORING
We are experiencing the exact same issues plus some, everything scratches the floor, pulling an empty pieces of luggage leaves scratches. Before buying the Cali Bamboo I researched, I called the company and talked to a representative, bought a sample, because we have dogs and I wanted something that wouldn't scratch easy, after all they claim to have the hardest flooring in the world,(pet friendly and high heel safe). I never dreamed I would have to worry about FOOTPRINTS too, and I'm not talking about from dirty shoes or dirty feet!! I have never used anything but the Bona that is recommended by Cali Bamboo. We contacted Cali and a long story short they FINALLY sent someone out to look at the flooring and take pictures, and mind you he had to take pictures of every room that had the bamboo flooring down. We also sent pieces into a scratch lab to check the finish. After calling and calling Cali, we finally received the report of the gentleman they sent out to take pictures and according to his findings the scratches were from normal wear and tare. SERIOUSLY!! We have only been in the house four months, and they hadn't received the lab results yet on the flooring sent to the lab, and we still haven't received a report on the lab results. Before the the bamboo we had solid oak flooring and the dogs were hard on the gloss finish, but that was nothing compared to this nightmare. I wish I had just refinished what I had and never set eyes on Cali Bamboo!! It's like throwing away $10,000.00!! As we were moving back in the house is when we noticed the scratching and we had put felt on the bottom of the furniture, but it was the pulling of the empty luggage across the floor and it leaving marks that gave us concern, so we began to take up the cardboard in other rooms before bring any more furniture in that's when we saw there were scratches throughout the house. So, the dogs are now restricted to the two rooms that are tiled and we have a house full of Cali Bamboo garbage! I hope this will help someone else not to make the same mistake, stick with solid wood.
Cali Bamboo Bamboo Flooring
Reason of review
Cali Bamboo is a MAINTENANCE NIGHTMARE!
We purchased Cali stranded bamboo in February from Mr. Carpet in Newnan, GA after some water damage in our home. First of all, we received a different color than the sample. The sample is not accurate to the color being laid in your home. It was a major project having this floor laid, so we did not push the floor color discrepancy. We were told to use Bona hardwood cleaner with a microfiber mop to clean the floor. After about three or four cleanings, we had a terrible sticky build-up on our floor. Cali Bamboo told us we were using the Bona improperly. It is not rocket science to read the back of a Bona bottle. And after having hardwoods in our home for 29 years, we should know how to clean floors. Well this floor is like living on a mirror. Everything that is done on the floor stays on the floor- foot prints, our dog's nose, my elderly father's walker. It is a maintenance nightmare! Cali Bamboo told us to use a vinegar water mixture to remove the Bona. Well, we did that, and the stickiness is gone. But there is still a streaky film on the floor - impossible to clean. It is a MAINTENANCE NIGHTMARE! We have only had the floor for a few months, and hate it. We have gone round in circles with the installer, manufacturer, and Bona company. Noone wants to take responsibility, and we have paid over $14,850 for over 1,593 square feet of flooring. We feel that the finish on the floor is faulty, and the manufacturer should take responsibility for the color and the quality. Would never purchase this floor again!!!
Reason of review
Not as described/ advertised
Companies Similar to Mr Carpet
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
11Thank You for Your Submission
Your comment is successfully posted.