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Mr Bingo USA

Mr Bingo USA Reviews

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Mr Bingo USA Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews

Recent sentiment is negative despite a history of long-term patronage; reports highlight staff threats, managerial inaction, payout errors, and poor responsiveness.

Positive Feedback

Many reviewers note they have been attending for years and some employees are longtime patrons or former staff, indicating loyalty to the bingo hall.

Negative Feedback / Risk Areas

  • Multiple Mr Bingo USA reviews describe employees threatening customers and managers not intervening.
  • Customers report incorrect payouts, broken machines, and staff distraction during play.
  • There are customer complaints about lack of response to administrative issues such as EIN or tax inquiries.

Key Takeaways for Future Customers

  • Expect possible service and conduct issues; verify payouts immediately after play.
  • Follow up persistently on administrative questions like tax or EIN matters.
  • Consider reading Mr Bingo USA reviews before attending to gauge current service quality.
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Anonymous
map-marker Matthews, North Carolina

A employee threatening customers

AI Highlights
  • - Computer down on Mother's Day; fix took 2 hours.
  • - About 10 people waited in line, then sat nearby.
  • - A new arrival cursed; worker spoke harsh.

I was at the hall on mother's day when the computer went down and we had to wait for almost 2 hours for them to get it fixed. There was about 10 people in the line, we had been standing for a while so we sat at seats next to where we were standing to wait.

When they started back up we got back in line in the order we were in. A lady that had just walked up and she was complaining about us getting in front of her, we tried to explain why and she kept cursing all of us, then a worker came over and started with her saying she would wipe the floor up with us among other things. The manager Hank came over and stood there but never said anything to the worker but, that we weren't told to get back in our spots but he didn't hear Jessie tell us that.

Been going there for years and use to work there and I have never had a problem. This was so uncalled for and undeserved.

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Kathy H Vpn

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Verified Reviewer

Threatened by a worker

AI Highlights
  • - Mother's Day outage: computer down ~2 hours.
  • - 10 waited >30 minutes in line.
  • - Staffer threatened customers: 'wipe the floor'.
  • - 66-year-old reviewer felt bullied.

I was at the hall on mother's day when the computer went down and we had to wait for almost 2 hours for them to get it fixed. There was about 10 people in the line, we had been standing for over 30 mins.

When the line started back we got in our places before the shutdown. A lady that hadn't been there long got upset and very verbal with us. We were trying to explain and she kept on cursing us. Then a girl that works there come over and started with her saying they will wipe the floor with us.

I had motioned several times to the manager Hank to come calm this situation down.

It was one thing for the customer to be threatening and running her mouth but for a worker that was so disrespectful and unprofession. I am a 66 year old and I don't expect to be bullied in a bingo hall.

Pros:
  • I have been going there for years i use to work there
Cons:
  • Management

Preferred solution: Let the company propose a solution

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Anonymous
map-marker Matthews, North Carolina

No response

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Need EIN need to file My Tax return bingo winning jackpot Winter add as income only withheld SC withholding I need to file my Federal return

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1 comment
Guest

me too

Anonymous

Bingo gone bad

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AI Highlights
  • - Spot doesn’t pay the correct amount.
  • - Staff are disrespectful and don’t use the timer.
  • - Machine is broken; play continues and wrong sheets are sold.

Main spot bingo of sumter doesn't pay the correct amount that a c bingo supposed pay they're employees are very disrespectful, they don't use the timer to call also the machine is broken but they continue to play..the employees playing around instead of working...there taking our money by selling the wrong sheets dor the same price...something needs to be done quickly about this

Reason of review:
Poor customer service
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