Anonymous
map-marker Matthews, North Carolina

A employee threatening customers

I was at the hall on mother's day when the computer went down and we had to wait for almost 2 hours for them to get it fixed. There was about 10 people in the line, we had been standing for a while so we sat at seats next to where we were standing to wait.

When they started back up we got back in line in the order we were in. A lady that had just walked up and she was complaining about us getting in front of her, we tried to explain why and she kept cursing all of us, then a worker came over and started with her saying she would wipe the floor up with us among other things. The manager Hank came over and stood there but never said anything to the worker but, that we weren't told to get back in our spots but he didn't hear Jessie tell us that.

Been going there for years and use to work there and I have never had a problem. This was so uncalled for and undeserved.

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Kathy H Vpn

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Verified Reviewer

Threatened by a worker

I was at the hall on mother's day when the computer went down and we had to wait for almost 2 hours for them to get it fixed. There was about 10 people in the line, we had been standing for over 30 mins.

When the line started back we got in our places before the shutdown. A lady that hadn't been there long got upset and very verbal with us. We were trying to explain and she kept on cursing us. Then a girl that works there come over and started with her saying they will wipe the floor with us.

I had motioned several times to the manager Hank to come calm this situation down.

It was one thing for the customer to be threatening and running her mouth but for a worker that was so disrespectful and unprofession. I am a 66 year old and I don't expect to be bullied in a bingo hall.

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Pros:
  • I have been going there for years i use to work there
Cons:
  • Management

Preferred solution: Let the company propose a solution

Anonymous
map-marker Matthews, North Carolina

No response

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Need EIN need to file My Tax return bingo winning jackpot Winter add as income only withheld SC withholding I need to file my Federal return

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1 comment
Guest

me too

Anonymous

Bingo gone bad

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Main spot bingo of sumter doesn't pay the correct amount that a c bingo supposed pay they're employees are very disrespectful, they don't use the timer to call also the machine is broken but they continue to play..the employees playing around instead of working...there taking our money by selling the wrong sheets dor the same price...something needs to be done quickly about this

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Reason of review:
Poor customer service

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