Manufacturer: Mr Appliance Category: Repair Clear all filters (5 of 5 reviews match)
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After six visits to my home and every other time they had to order the part, with a total of three new parts and a cost of $500 my Bosch dishwasher ISN'T WORKING. What is interesting the first two service men are no longer with the company. That doesn't say much for Mr. Appliance. The owner came the sixth time and installed the third part with a new service guy. The following morning turned the dishwasher on and NO it didn't work. Call and...
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I didn't like
  • Dishonest
  • That they never showed up for the job nor did anyone call
  • No follow up and bogus repairs
#998429
Stuck with Mr Appliance due to AHS home warranty. They have been out at least 20 times and unable to fix my Bosch dishwasher. Techs Vlad and Jim very respectful, knowledgable and are willing to take the time needed to investigate, test and make recommendations. Tech Jason disrespectful, raises his voice and lies. When I made today's appointment and confirmation noted Jim was tech. When Jason got here he said it was Jims day off. He later said he...
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1.1
I liked
  • Good techs vlad and jim
I didn't like
  • Disrespectful liars jason and james
  • Unethical people
#898825
Appliance came to my home 3 times to fix my Bosch dishwasher. On the third visit, at a cost of over $500 they replace several parts and indicated that all was well. About a week later the Dishwasher was leaking again and no longer working. I called them 3 times with either no response or I was told someone would call back and finally they simply refused to return and make the repair at all. I'm not even sure that the work they did was necessary...
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Anonymous

Anon Scary people, horrible technicians, whole thing is a scam.

Mr. Appliance from North Houston and Montogomery is horrible. In a nutshell their technicians are incompetents, their customer service personnel is rude, and their management is non-responsive. Technician was incompetent and didn't know how to run diagnostics test on a Kitchenaid Dishwasher. I questioned their diagnosis and customer service got defensive over the phone. Their management didn't even reply when I asked for their assistance. At...
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Two repairmen came to my home 9-9-2015 because my dishwasher did not work, it did not even have light on panel. They checked the machine underneath and said it had no power, then checked the breakers and they were not thrown. They then said I needed an electrician and charged me the $79.00 service fee plus $8.54 tax. The next day I had an electrician check the dishwasher/breaker and he asked if there was possibly a wall switch that went to...
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bobs2015

bobs2015 You are blaming the repairmen for something YOU did---turning off the switch. How would they know there was another way(a switch)to turn off the power to the dishwasher? They ...

1.0
I didn't like
  • Inadequate service expertise
#707908