*** Poor Customer Service

The center is ran haphazardly. With the "Typos" in the schedule, fee list and misinformation given by the administrator, You may or may not get what you paid for. Here is my experience with the center... After signing the agreement for Spanish class. I got a call a couple of days later to tell me that the fee is REALLY $100.00 more per mo. than the fee list says and what we discussed and agreed on. My class was to start at 2:00 pm. When I get there the time had changed to 1:30. so I had a 30 min class instead of 1 hour. I was told Saturday classes was available (NOT). After all the changes, I was told that they "may" be able to give me a "credit" toward the REAL fee. Now! I have gotten use to poor customer service. However, there was no consideration for the time and gas I spent driving back and fourth across town for this. The fact that the lady Never said "I AM SORRY FOR THE INCONVENIENCE" is why I am posting this. P.O Thompson
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#461589 Review #461589 is a subjective opinion of poster.

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