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Mozio

Mozio Reviews

www.mozio.com
What is your customer experience with Mozio?

Mozio Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Mozio has a 3.0 star rating based on 2 customer reviews; consumers are mostly neutral and recent Mozio reviews warn to avoid due to unreliable pickups and poor response.

Key Takeaways for Future Customers

  • Expect issues with reliability and missed pickups.
  • Prepare backup transport to avoid missed flights.
  • Be ready to pursue refunds; read cancellation and refund policies first.

Negative Feedback / Risk Areas

  • Frequent customer complaints about no-shows and poor customer service.
  • Refunds and billing disputes reported after missed trips.
  • Website cancellation problems and slow response times.

Positive Feedback

Reviewers note product diversity and turnaround time are valued, though price level is considered high.

View full overview ›

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Juma R Krj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Zanzibar, Zanzibar Urban/West

My name is [PERSON_NAME], I'm taxi driver...

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Updated by user May 30, 2026

I have experience for 3to5years

Original review May 26, 2026

My name is [PERSON_NAME]. I'm a taxi driver from [GEOGRAPHIC_DATA], [GEOGRAPHIC_DATA].

I want to join your company.

How can I join? Please help me.

View full review
Anonymous
map-marker Mcallen, Texas

Did not provide trip then would not refund

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Mozio did not provide the trip as booked and then refused to refund, I would never trust them again for anyone in my family or my friends

User's recommendation: Avoid Mozio

View full review
Jayda Rre

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Stranded in Panama

AI Highlights
  • - Stranded at Panama Airport for 3 hours.
  • - Mozio was unreliable; flights were not monitored.
  • - Extra $48 (plus tip) paid to Mozio; we used another taxi.

Stranded at the Panama Airport for 3 hours.

Flights are NOT monitored on their side.

We had to get another taxi service to get us out, which was and extra $48 (plus tip) that was already paid to Mozio. They are so unreliable that we booked outside transportation BACK to the airport so we dont have to worry about it.

And to top it all off, they send me an email link in regards to how they did?

Yeah, do NOT go through this company. At this point in time, were out $80 (yippee, but we were at an airport for 3 HOURS).

View full review
Bettina G Xsg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Hurghada, Red Sea

Brug ALDRIG Mozio! Ingen afhentning - dårlig kundeservice!

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AI Highlights
  • - Do not choose Mozio for safe transport.
  • - Hotel pickup to the airport was 25 minutes late with no pickup, and total cost rose from 15 euro to 75 euro.

Hvis du ønsker en sikker transport, så vælg IKKE Mozio.

Afskrække et både dyrt og kedeligt værekendtskab og de giver ikke svar på at spise henvendelsøh!

- Når mand beder om kl tale med en ledeh, gentager medarbejderen bare sig selv.

Vi havde bestilt en afhentning fra hotellet til lufthavnen. Vi var allerede klar 10 minutter før afhentningstidspunktet og vi ventede i alt 25 minutter, ingen afhentning. Vi kontaktede kundeservice, hvilket koster os 385,- inden vi fik fat i en medarbejder, der forsøgte at kontakte chaufføren, uden holdt, så vi blev bedt om selv at finde en transport og skrive en variabel klage.

Forsinkelsen koster os næsten flyveturen, for hotellet ligger 30 - 45 minutter fra lufthavnen, og det er ikke altid muligt at praje en taxa i området!

Turen vi havde booket med Mozio koster 15 euro, men det hele, inklusive telefonopkald og bestilling af ny transport, kom op på 75 euro! - Så, hvad du er ligeglad med, du bruger dine penge på, HOLD DU LANGT VÆK FRA MOZIO

Loss:
$100
Pros:
  • Ingen
Cons:
  • Ingen erstatning

User's recommendation: Brug ALDRIG Mozio! Ingen afhentning - Dårlig kundeservice!

View full review
Anonymous

Cancel booking

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Tried to cancel, bu unable on website?

Actually never used their service, but May on my next visit.

Thanks

User's recommendation: Navigate the website

View full review
DINA Zbq

TRANSPORTATION

AI Highlights
  • - They booked a pickup but didn't show up.
  • - I missed my flight this past Sunday because they didn't show up to pick me up.

DON'T BELIEVE THESE GUYS, THEY BOOK RESERVATIONS FOR PICK UP BUT THEY DON'T SHOW UP. IT HAPENNED TO ME THIS PAST SUNDAY.

I MISSED MY FLIGHT BECAUSE THEY DID NOT SHOW UP TO PICK ME UP.

NEXT TIME I'LL CALL UBER. I SHOULD'VE DONE THAT IN THE FIRST PLACE.

Loss:
$250
Reason of review:
Problems with payment

Preferred solution: Full refund

View full review

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