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I have used Movinghelp.com many times in the past and never had a problem, but this time will be the last time I'm using them. I had a problem entering my credit card for payment and everytime I had an error message that doesnt clarify what the problem was. They put a hold on my credit card 6 times and overdrew my cc account. Theres no phone number to call. Texted them and they say the holds will drop off eventually but jeanwhile I can not use...
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I booked via movinghelp.com. I was quoted four movers at 4 hours (that's the max the website allows but you can put more details in the message to the mover). That quote was incorrect as it was to be $50/hour and somehow the quote was $284.95. It ended up taking 11 hours and I paid for 14 because the movers worked so hard and sorted and packed for me. So I THOUGHT I was paying $700 (50/hour at 14 hours). Then when unpacking a week later into the...
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1.1
I liked
  • Movers
I didn't like
  • Did not pay their own movers
  • Fraud presented to bank
  • Slow response to emails
#994460
I learned the hard way that movinghelp.com is not liable for any loss, damage, failure to perform service, etc from the movers that you hire through their website. If movers you hire through them fail to complete the job you can withhold the payment coupon code, BUT they will pay them anyway after 60 days. They do not arbitrate or issue refunds and will tell you to work directly with whatever shady moving company you are having problems with,...
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#988632

Short Review for February 08, 2017

#1004946
1.0
I canceled my Moving Help reservation a couple hours after making it but the pending authorization still turned into a charge after a few days. I received emailed responses at first, then after a week they stopped. I wound up having to file a claim through my bank. Deal with the movers directly!
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Moving Help Moving Service Review

#952076
1.4
Ordered movers from. Movinghelp.com for today. Nobody showed. Now it is costing 3x as much for last minute
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Short Review for September 21, 2016, pc_service

#923126
1.9
Moving Help - Simple Review #1474489627
1 of 1
Since 9/10 they have been playing default email response games with me. I submitted 4 inquiries now with 3 of the same responses verbatum.
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Moving Help Moving Service Review

#887089
2.1
Hi this is Abigail from Apple point court, you help move my stuff into storage and apartment. Wanted to let you know that most of the boxes delivered to my apartment are suppose to be for storage and my clothes that I need are in storage. I wanted to write that as my review but don't think it's fair to do so. Power lifters
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I saw your cute review. Mount Shasta is in the middle of nowhere. So Brett's questions were normal considering he doesmt generally drive 26 foot trucks with 12foot trailers attached to them all by himself.
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Tcdproperties-1

Tcdproperties-1 Brett believes in Santa; maybe you should give it a try. His company is #3 & THE COMPANY HAS performed over 430 moves. I would call him a prefessional.
Mr. SANGIOLO DROVE ...

During my move using Efficient Movers in Houston Texas the movers broke a marble table. During frequent discussions with the movers verbal agreements were made to try and resolve the issue, but no actual physical action or payment was made. During initial discussions with moving help customer support they advised that you need to resolve directly with the vendor, but if you are not satisfied they will remove the movers from the website. After...
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#981024
First he called himself Crown Movers, now he's Santa's Helpers. He changed his name in an attempt to keep from getting poor reviews. He dropped my new, Ethan Allen, $2,000+ bed, causing a large, irrepairable, jagged crack on the headboard. Many other pieces of wood furniture was also damaged due to his not using a blanket to cover each piece. Brett left a case of carbonated beverages unsecured in trailer which exploded all over contents. VERY...
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1.0
#979739
I used Kayla's Moving & Hauling from Movinghelp.com site. Kayla's damaged my furniture, Movinghelp.com open an issue claim, but after 3 conversations they closed the claim, once they did that Kayla's stopped taking my calls because they knew that Movinghelp.com would not get involved anymore. They have these companies listed on their site but do not care what type of service they give. First Michelle from Kayla's asked for photo's, then...
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1.9
I didn't like
  • Customer service
#963682
This is a review regarding my recent booking with Movinghelpers. My movers did not show up resulting in a complete mess of my move. I waited all day as they put me off saying their job was lasting longer than expected (we originally booked 1pm and they said it was running behind and would last more to like 3pm). At the end of the day (3-4pm) they just stopped response and I did not hear from them. Then it was when I tried to contact...
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#954635
Ordered packing and loading assistance through U-Haul website when reserving a moving truck. Moving Help lost my order for packing and loading assistance so no one was ever scheduled to come help pack and load. A week before the move I called to check my order, but Moving Help had nothing on file. When I called customer service they had a I don't care attitude and all they could say is "there's nothing we can do about it". When asking to...
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1.0
I liked
  • Convenient booking via website
I didn't like
  • Cant be bothered to fix what is wrong
  • Lost order
  • Unethical
#953337
I’m not sure what's changed with this company recently, but I've used them several times before with no issues. However, in the last week, I've had THREE cancellations, due to the movers not showing up! WHO DOES THAT! Movers won't confirm appointments or return calls and text. THEN, Moving Help does NOT have a contact number for you to call and resolve issues! No support from Moving Help or h-Haul. I've had to cancel TWO appointments and I'm...
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Anonymous

Anonymous Very sorry to hear :/
Https://www.TexasMoveIt.com
Http://shop.texasmoveit.com