New Reviewer

Move Masters - Chris Booth is a crook!

DO NOT USE MOVE MASTERS WITH CHRIS BOOTH! The movers damaged our refrigerator severely and did some minor damage to other items as well. In addition they hooked up our refrigerator and our dryer incorrectly. At the end of the move we were promised a copy of the receipt and a call from claims to resolve the damage. Three weeks later and after multiple phone calls from both my husband and I, we have not received either. Chris has actually blocked our cell phone numbers and refuses to return calls. When I called him from a family member's number he answered, and when I told him who I was, he hung up on me. Chris Booth will go above and beyond to avoid his responsibility to his customer. I cannot warn you enough...DO NOT USE MOVE MASTERS ALLEN!!!!
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1 comment
#959219

I'm experiencing the same issue. I had damage to my refrigerator door handles, wood floors, and three pieces of furniture and the top of my dryer, and a piece of artwork. I've left four messages and no one will even return my call.

ID
#349380 Review #349380 is a subjective opinion of poster.
Location
Richardson, Texas
Loss
$750
New Reviewer

Move Masters - Chris Booth

We had Move Masters handle our move this past weekend. We where referred to them by a friend who used them in Sept and could not say enough good things about them. They were absolutely fabulous. Chris Booth came out on location the day of the move that they packed up all of our stuff. Joe was in charge of the crew the next day and they handled it flawlessly. I tried to go on the BBB and post a review however they only seem to let people post bad reviews. So I thought I would try this. Thanks Linda G
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3 comments
#514858

Horrible moving company.This company misled my husband & I all the way. First day laborers when advertised professionals, broke down old truck when advertised professional moving trucks, workers were slow & took three times as long which exceeded their move estimate.

Furniture damaged, floors & walls scratched & gouged. Horrible experience!!! Then the owner Chris Booth was there for us 100% before the move started then disappeared after the two phone calls once the move was completed. Still to this day phone calls avoided & no sign of getting this resolved.

I read these reviews & should have taken closer attention.

We were misled by false advertising & a fancy mouth piece on the sales by the owner Chris Booth. All I can say is run or you'll be on here to like us.

#293020

I had the same experience of them showing up late. The driver seemed to be intoxicated as well as he & the crew smelled of marijuana.

We found several items damaged & my son is missing his Nintendo DS & games. I called the owner Chris Booth and informed Mr.Booth of the damage, items missing and the demeanor or the crew. Chris Booth said he would personally come review the damage the next day. It has been over a month and a half now Chris Booth never showed up nor will he return any phone calls.

I found this review and also a police report filed against Chris Booth in Prosper, TX for theft of missing items. I also went and saw the reports on Ripoff.com about this company. All I can say is the truth will always catch up to you Mr.

Booth. You are dishonest, a liar, a thief and I saw on public record you are a convicted criminal.

#245698

I'm glad you had a good experience. Mine was horrible.

Everything sounded good on the phone until the move day came. They were seven hours late, never called, didn't answer the phone & finally they showed up. The driver said they doubled booked and they were sorry.I had no choice but to move. It was late minute on a Saturday and against my better judgement I allowed them to begin.

Well a four hour move turned into nine hours later. Then the bill came & it was double what I was told it would be. I paid it and considered it a lesson learned. After several months I decided to call the company.

I lost their number and found this review.

Hopefully this will help others when making their decision on a mover. I noticed several complaints on Ripoff.com against this company.

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ID
#202209 Review #202209 is a subjective opinion of poster.
Location
Bellevue, Washington
New Reviewer

Movemasters nyc, terrible!

I used movemasters twice before and had no problems. The third time could not have been worse. For starters they showed up 2 hours late because one mover could not get in touch with his partner???? That makes no sense. If you run a business your staff should be accesible. Also they wanted to change my move time to later in the day because someone scheduled before me added more item. Great, inconvience me because of someone else's problem. They also did not set up my bed when they were the ones to take it down.Lastly, the mover gave out my personal telephone number without advising or asking permission first. If someone doesnt have my telephone number common sense would tell you I don't want them to have it. I've since changed my telephone number and needles to say, will NOT be using your services again!!!! I posted my review of their services on line and their response was to use foul language with me and catch amnesia claiming they did not know who I was.DO NOT MOVE WITH THEM!!!!
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ID
#136096 Review #136096 is a subjective opinion of poster.
Location
Edison, New Jersey

About

Summary

Move Masters is a company that provides relocation services. Move Masters was founded more than 35 years ago. The list of Move Masters’ services includes diplomatic relocations, corporate and VIP transfers, private relocations, international and European moves, commercial relocations, fragile packing services, baggage transfers, and customs clearance, If you are going to move, Move Masters is one of the best companies to choose. Move Masters provides professional pre-move advice and special care for every client. Many people have already made sure Move Masters is really worth dealing with. No matter where you need to move, Move Masters will do its bets to provide you with the services of exceptional quality.

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