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Move Central

Move Central

move-central.com
What is your customer experience with Move Central?

Move Central Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Move Central has a 1.5 star rating from 2 reviews with mostly dissatisfied customers; reviewers cite high prices, poor reliability, and issues with refunds and exchanges, though staff are pleasant on the phone and prompt to arrive.

Key Takeaways for Future Customers

  • Check recent Move Central reviews before booking and confirm written estimates to avoid unexpected billing.
  • Document items and damages; insist on clear refund or cancellation terms up front.

Negative Feedback / Risk Areas

  • Reports of being charged double and contested billing practices.
  • Poor handling of damages, limited refunds, and customer service that fails on follow-through.
  • Slow crews, missing items, and safety or conduct concerns during moves.

Positive Feedback

Customers note staff are nice on the phone and crews are generally prompt to show up.

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Belinda T Ftu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Charged double

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AI Highlights
  • - Quoted price but charged double and threatened to hold belongings unless paid.
  • - Two workers instead of three slowed the job; it took two days.
Updated by user Jan 25, 2024

They double charged me and I never heard back

Original review Jan 10, 2024

They quoted me a price, than basically charged double and would have held my things hostage unless I ponied up, which I saw no option as they would have charged me 150 a night otherwise. They sent 2 guys where they should have sent three and they were slow, so the job took 2 days not one which of course was more money.

Nice on the phone but follow through and overall was just bad

Loss:
$2200
Pros:
  • Prompt to show up
  • Nice on the phone
Cons:
  • Slow charge double the quote

Preferred solution: Apology

User's recommendation: Do not use this company or if you do whatever they quote you, it will be double

View full review
Gloria W Ctr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I had Moving Central, move me from the Bay Area to Stockton, they did a poor job, they worker was disrespectful, to my husband and broke and scratched up a lot of my furniture, things was missing.

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AI Highlights
  • - They broke furniture and Carlos offered $500.
  • - A worker threatened us and exposed our family to Covid.
  • - They were unprofessional and rude.

The furniture that they broke and scratched up, Carlos only want to give $500.00 which not cover the cost.One of their workers threaten me and my husband, which was very frightening for my husband and I we are seniors. Then one of their workers got my family sick with Covid, theywere so Unprofessional, the guys also dirty up my carpet and Carlos told me to get him a estimate and he will pay for it which that estimate was $765,Carlos say no , after he told me he would pay to have cleaned. Theyre the Rudest company I ever dealt with.

User's recommendation: Don’t trust them

View full review

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