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Mountainside Fitness

Mountainside Fitness

mountainsidefitness.com
What is your customer experience with Mountainside Fitness?

Mountainside Fitness Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Mountainside Fitness has a 5.0 star rating from 1 customer review; overall sentiment is mostly satisfied.

Key Takeaways for Future Customers

  • Check membership details when changing plans; Mountainside Fitness reviews note quick satisfaction but verify billing changes.
  • Keep records of cancellations and requests for faster resolution.

Negative Feedback / Risk Areas

  • Customer complaints about incorrect billing after switching membership and requests for a refund or credit.
  • Potential delays resolving membership billing and refund issues with customer service.

Positive Feedback

Single review rates the gym 5.0 stars and indicates general customer satisfaction with the service.

View full overview ›

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Ryan M Wce

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Verified Reviewer
| map-marker Maricopa, Arizona

Hi, I canceled my family membership and...

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Changed family to individual membership last month; charged full family this month.
  • - Request billing review and refund if overcharged.

Hi, I canceled my family membership and switched it to an individual membership last month. However, I noticed I was still charged the full family membership amount again this month.

Could you please look into this and correct the billing?

Id also appreciate a refund or credit for any overcharge if the change wasnt processed correctly. Thank you!

View full review

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