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Mountain Sweet Honey

Mountain Sweet Honey

mountainsweethoney.com
What is your customer experience with Mountain Sweet Honey?

Mountain Sweet Honey Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Mountain Sweet Honey has a 1.8 star rating from 5 reviews and an 80% unfavorable distribution; overall sentiment is negative with frequent reports of dissatisfied customers and high price level.

Positive Feedback

Some customers cite low prices and occasional good experiences, noting repeat orders and friendly outreach from customer service.

Negative Feedback / Risk Areas

  • Repeated complaints about unannounced shipping delays and changed agreements, referenced in Mountain Sweet Honey reviews.
  • Reports of charging credit cards for items not shipped and refusal of refunds, leading to customer complaints about billing and refunds.
  • Allegations of false advertising and poor handling of cancellations and disputes.

Key Takeaways for Future Customers

  • Expect possible shipping delays and verify timelines before purchase; consider local options instead.
  • Monitor charges closely and be prepared to dispute billing with your card issuer if refunds are refused.
  • Check recent Mountain Sweet Honey reviews and customer service responsiveness before using auto-ship or subscription arrangements.
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Media from reviews

Mountain Sweet Honey - Great company
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Show reviews that mention
order credit card customers delivery money crooks mount notice package check
Filter review
Jenn V Ghr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Toccoa, Georgia

Money grabbing crooks

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Awful company. Crooks.

We ordered 1 package from Sweet Mount Honey in GA. We ordered in Feb for delivery on April 1st. They have repeatedly delayed and delayed (with no notice; I had to call) and are now saying maybe early/mid May. We cancelled the order; they said they'd mail us a check.

Today they called and said they wouldn't be refunding.

Something seems to be going on over there, as a lot of customers are having similar experiences. We are just really disappointed; we were so looking forward to it.

View full review
Loss:
$181
Cons:
  • Everything take your money and run

Preferred solution: Full refund

User's recommendation: Buy local. Anywhere but here

1 comment
Guest

Thank you for the warning. I'm interested in lowering my A1C and I was wondering if this help that.

It looks like I won't find out dealing with this company. Thanks for the warning.

Jenn V Ghr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Money grabbing Crooks.

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We ordered 1 package from sweet Mount honey in GA. We ordered in Feb, for delivery April 1st.

They have repeatedly delayed and delayed (with no notice, I had to call) and are now saying maybe early/mid May. We cancelled the order, they said theyd mail us a check. Today they called and said theyd wont be refunding.

Something seems to be going on over there, as a lot of customers are having similar experiences. We are just really disappointed, we were so looking forward to it.

View full review

User's recommendation: Buy locally

David M Nxi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refusal to Refund for Packages Not Shipped

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Original review updated Mar 31, 2025

11/26/24 Ordered 3 packages of Russian Hybrid bees, to be shipped 3/27/25. They immediately charged my credit card.

On their own, they changed my ship date and didn't notify me. They later claimed that due to cold weather in Georgia, I would receive on 4/17/25, and when I called for confirmation, they said my packages would ship 5/2-4/25. I tried to cancel the order, they refused and told me that should I file a credit card dispute, they would press criminal charges.

I immediately filed a dispute with my credit card company. Upon checking with Better Business Bureau, their rating is "F", for refusal to respond to customer complaints.

View full review
Loss:
$524
Pros:
  • Low prices
Cons:
  • Refusing to cancel orders for items not yet shipped
  • Changing agreements without customer notification or consent
  • Charging credit card for items not shipped

Preferred solution: Full refund

User's recommendation: AVOID

Chris M Vzc

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Toccoa, Georgia

Great company

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Mountain Sweet Honey - Great company
Contains 1 confidential file for company representatives

I've placed multiple orders with this company now and had no issues. Their customer service is fantastic. They call you after each order and ask if you have any questions and thank you for your order.

Their Italian bees are so gentle as well.

View full review

User's recommendation: Heck yeah. They are great.

tim r Wup

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

FALSE ADVERTISING

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FALSE ADVERTISING is their game. When you prove they are false advertising they do not remove the false advertising.

When they screw you out of hundreds of dollars on hundreds of items, time.

They IF they take them back you have to pay return shipping for their lying. Costing you even more money. They are Crooks, bottom line.! It is NOT A mistake in shipping.

Their lies are at this time while I am writing this on their site. This is just part of their False advertising. Their frames are NOT at thick as they claim they are minimum thickness flimsey, they advertise black foundation only sent white. Run Away.

I should have listen to the internet filled with only Negative reviews of this company. There is Nothing sweet about this company.

View full review
Cons:
  • Flase advertising
  • Lies

Preferred solution: all money plus return shipping

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