New Reviewer

Drdavidwilliams.com - Defective Product -no refund

I have been a customer of drdavidwilliams.com Gold Advantage Joint for over 2 years. I received a bottle of supplements with over 14 broken capsules and pieces. Since this never happened before I called customer service to ask for a replacement. They said the only thing thy could do and they were not flexible was to refund the charge to my citibank card and recharge me for a new one. I told them we no longer had the card because it was stolen and the balance is under dispute so there is no way we would get our money back. I then asked to talk to a supervisor and she said there was no one there. So I asked for a call back and she said she couldn't do that either. All I want is another bottle to replace the broken ones.
View full review
Comment
Helpful 4 Not helpful 2
Report
ID
#248162 Review #248162 is a subjective opinion of poster.
Location
Camden, New Jersey

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article