New Reviewer

Steals money and website sucks

READ THE FINE PRINT ON RETURNS BEFORE ORDERING!! I ordered a vest that was on sale, only to find that items that are discounted by 30% or more are returnable ONLY for store credit. I wanted to try a different size anyway, and was told over the phone that I could return the vest to one of their retail stores for a refund. But when I arrived (and the store was a pain to find) I didn't like how the other size fit either and decided to return the vest. They would only give me a gift card, assuring me that I could use it on the website as well as in-store. I've looked and looked online for something I want, but the selection is nowhere near what is available in-store, and the search algorithms are the pits. Hopefully I'll find something before they decide that my gift card is expired; and after I use it they're not getting any more of my money.
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ID
#1051390 Review #1051390 is a subjective opinion of poster.
Location
Atlanta, Georgia
Service
Mountain High Outfitters Customer Care
Pros
  • Toad and co dress i bought in-store a few years ago
Cons
  • Having my money confiscated
Reason of review
Return, Exchange or Cancellation Policy
Loss
$83
Preferred solution
Full refund

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