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Resolved: Overcharged, tricked into a 3 year contract and my security equipment was not fixed after over $1600 in invoices!

1.0
Mountain Alarm - Overcharged, tricked into a 3 year contract and my security equipment was not fixed after over $1600 in invoices!
Mountain Alarm - Overcharged, tricked into a 3 year contract and my security equipment was not fixed after over $1600 in invoices!
Update by user Jun 28, 2022

Company fixed the issue and I have been provided with full refund. The company released me from the 3 year agreement and dropped about $1100 in charges. I agreed to mark my reviews as resolved and have hired a different alarm company for my store..

Original review posted by user Jun 04, 2022
Hired Mt alarm to repair and install security cameras. First visit didnt occur for a month after hiring and billed $385 with no repairs successfully done! New equipment scheduled about a month later but equipment didnt arrive so they sent two techs to repair existing...
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Resolved
ID
#3638023 Review #3638023 is a subjective opinion of poster.
Location
Ogden, Utah
Cons
  • Unconcerned w customer satisfaction
  • Overpriced
  • Incompetent
Loss
$3000
Preferred solution
Full refund

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