Junior Reviewer

Mt. Graham didn't properly take care of my daughter

Last February my daughter kept fainting so I took her to Mt. Graham Medical Center. They said she was drunk and had passed out. Sent her home after IV treatment. A couple of days later she fainted several times in one day and I called 911. She was transported to Mt. Graham by ambulance where once again they said she was drunk and passing out. I suggested to the doctor that she was fainting like she had a spinal cord injury. He laughed and said she was just drunk and passing out. The last time she passed out she had a sudden splitting headache so I took her to Morenci Clinic where the Urgent Care doctor recognized the symptoms of a brain bleed. We finally got some help. A CT at Mt. Graham showed two brain bleeds! My daughter spent about two weeks in ICU in a hospital in Tucson. I credit the doctor at Morenci Clinic for saving my daughter's life. But Mt. Graham was negligent.
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ID
#994223 Review #994223 is a subjective opinion of poster.
Location
Safford, Arizona
Service
Mount Graham Regional Medical Center Medical Care
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Mount Graham Medical Center in Safford Arizona

My daughter was bitten by a wasp last night. She took an antihistamine and figured it would be okay. However, her hand and arm are swollen and black and blue almost up to her armpit. She was out of town so she decided she would stop in Safford at the ER at Mt. Graham Medical Center rather than chance driving home with her arm getting worse by the hour. She arrived at 3 P.M. and expected to be seen presently as there were two triage nurses talking with a bearded man who seemed to be chatting with them. They looked up something on the computer and were laughing and talking. The man did not seem to be in distress nor appear to be a patient. My daughter approached the triage nurse and told them she was having an allergic reaction to a *** on her arm/hand. The nurse picked up a clipboard and then put it down and asked her to wait "a minute". So my daughter sat down to wait 30 minutes!! The nurses and the man continued their conversation and ignored her until she approached them and said, "*** on you - I'm going to Morenci Urgent Care". This is 45 miles away! What is the problem with triage at Mt. Graham? What if the swelling goes to her throat? What if she faints or has an accident on the way to Urgent Care? I have called Administration and left a message. I hope to get some satisfactory answer to this type of treatment!! We are not used to being treated as second class citizens by "white folk".
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ID
#682358 Review #682358 is a subjective opinion of poster.
Location
Safford, Arizona
Cons
  • Service by emergecy triage staff
Reason of review
Poor customer service

Mt. Graham Medical Center in Safford, Az ER does not attend patients

My daughter was stung by a wasp and her left arm is all swollen. Her arm is black and blue and very swollen from her hand to her armpit. She went to the ER at Mt. Graham where she was told, "We'll be with you in a minute." She sat down to wait for a half hour while the triage nurses chatted with some older bearded guy. They were busy looking up something on the computer. It seemed too personal for the man to be a patient. Finally, my daughter got up and left on her way to an Urgent Care 45 miles away. What kind of emergency room is that?
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ID
#682352 Review #682352 is a subjective opinion of poster.
Location
Morenci, Arizona
Reason of review
Poor customer service

About

Top Mount Graham Regional Medical Center Services

Medical Care

Summary

Providing quality healthcare services for over 3 decades, Mount Graham Regional Medical Center is a medical centre serving patients in both Greenlee and Graham counties. With its facility located in Safford, Arizona, Mount Graham Regional Medical Center covers a wide selection of medical programs and procedures. Cancer centre at MGRM combines educational and treatment services provided in collaboration with American Cancer Society. 17 treatment rooms of Emergency Centre are able to treat patients based on their immediate health needs. Intensive Care unit of the centre for critically ill patients comprises 6 rooms with modern technological equipment.

Mount Graham Regional Medical Center reviews and complaints

Mount Graham Regional Medical Center is ranked 72 out of 2225 in Hospitals, Clinics and Medical Centers category

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