New Reviewer

Best school ever!!!! So professional!!!!

Mount Dora School Of Ballet - Best school ever!!!! So professional!!!!
Most professional!!! This is our 5th year and my daughter loves it!!! This is such a wonderful school because the teachers instill a love for the art of ballet, hard work, sportsmanship, music appreciation, poise and good posture. You can't ask for more! The end of year performance is a spectacular full ballet!!! All the classes participate to tell the story! Such a great experience!! If you wish for your child to have an authentic ballet foundation, and learn skills and training to grow into a classically trained dancer this school for you! Mount Dora school of Ballet is the real deal!!! I highly recommend!!!!
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ID
#705483 Review #705483 is a subjective opinion of poster.
Location
Fruitland Park, Florida
Pros
  • Office staff
  • Teachers
  • Recital
Reason of review
Good quality
New Reviewer

Mount Dora School of Ballet left my 9 year old out of the recital

Mount Dora School of Ballet left my 9 year old out of the recital on the last day. We went there all year long and did all the rehearsals, except 1 due to school fundraising event. We were warned about this business, but we thought what harm can it be, is just dance after all. We realize the warning a bit too late. My little one worked so hard all year, you would think they would be more flexible. We lost our recital fees and tickets we bought. Mount Dora Chamber of Commerce agreed that this situation should have been handled better. They suggested we write a complaint to BBB and we did.
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2 comments
#993804

Mount Dora School of Ballet performs a full length ballet each spring. Parents are notified in writing of rehearsal policies and performance dates in the fall.

Dress Rehearsal is mandatory because it is run with full set changes, use of props, backdrop changes, entrances and exits, music synchronization, and with other dancers who may be in the scene. If a dancer is not in attendance, changes must be made to alleviate confusion for the dancers who are in attendance. It cannot be changed back as the performance is the next day. Mrs.

Vukel was not only informed throughout the year that Dress Rehearsal was mandatory but also in a conversation witnessed by many teachers and parents the day before Dress Rehearsal. Despite the fact that the rules were frequently announced and clear, the parent chose for her children to attend a talent show instead of Dress Rehearsal.

It is a parental decision to choose to disregard the hard work and performance of all the dancers, theatre safety concerns, and have their daughters miss the performance. And as she should, the parent took the costumes that she paid for.

#993857
@PissedConsumer993804

Kathryn Wheeler please answer our calls to resolve this issue. One year we gave you time and money and you think a dress counts for all if it?

You have no process/contract in place for this situation do you? BBB and chamber of commerce all agree there was injustice done by you.

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ID
#644657 Review #644657 is a subjective opinion of poster.
Location
Stone Mountain, Georgia
Reason of review
Poor customer service
Loss
$250
Preferred solution
Full refund

Mount Dora School of Ballet

My daughter has danced at the Mount Dora School of Ballet for 10 years, and I wholeheartedly recommend it as a place of excellence in training young dancers and inspiring them to work to their highest potential in dance and in all aspects of their lives. Kathryn Wheeler and all the teachers promote an environment where hard word and dedication are expected, all the while doing so in a very loving manner. This school is my daughter's second home and these teachers are her additional "mothers" - trustworthy and upstanding women! The negative review from several days ago regarding a purposely missed dress rehearsal and, therefore, a missed performance disturbs me greatly. The expectations regarding rehearsals for the school's annual spring performance are clearly stated through verbal discussions with dancers and parents and written instruction through class handouts and emails to parents. A mandatory dress rehearsal is essential so that dancers are as prepared as possible for the rigors of performance in a theater that is possibly somewhat unfamiliar to them, and prepared for interacting with other dancers and backstage helpers and sets and props in the wings. Dress rehearsal helps the dancers to be confident and comfortable in the theater, and allows them the chance to better manage the nervousness and excitement that comes with performing for an audience of approximately 400 in attendance. Dress rehearsal is not just like any other rehearsal...it is mandatory and essential for many, many very good reasons.
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2 comments
#1006492

BBB of central Orlando still waiting for a justification just like we are. They have sent a second notice which expired July 11.

#994506

Damage control?!

See now there is online presence of the bad reviews I was given verbally by many parents before I signed up.

You noticed this year there were only 2 girls from the whole RLE school? One of them was mine.

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ID
#644131 Review #644131 is a subjective opinion of poster.
Location
Los Angeles, California
Reason of review
Good quality

Mount Dora School of Ballet

Mount Dora School of Ballet performs a full length ballet each spring. Parents are notified in writing of rehearsal policies and performance dates in the fall. Dress Rehearsal is mandatory because it is run with full set changes, use of props, backdrop changes, entrances and exits, music synchronization, and with other dancers who may be in the scene. If a dancer is not in attendance, changes must be made to alleviate confusion for the dancers who are in attendance. It cannot be changed back as the performance is the next day. Mrs. Vukel was not only informed throughout the year that Dress Rehearsal was mandatory but also in a conversation witnessed by many teachers and parents the day before Dress Rehearsal. Despite the fact that the rules were frequently announced and clear, the parent chose for her children to attend a talent show instead of Dress Rehearsal. It is a parental decision to choose to disregard the hard work and performance of all the dancers, theatre safety concerns, and have their daughters miss the performance. And as she should, the parent took the costumes that she paid for.
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2 comments
#994508

My kids are not your possession, you have no contract hence no power to tell them they can't serve their own school first. If you had warned us from the beginning we would have not spent our year and money with you.

But that's why you didn't tell us, you wanted the

Money. Yes remember we are paying customers.

#1332714
@Gaylin Gls

Not true! The MDSB needs no one sans discipline or commitment

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ID
#643817 Review #643817 is a subjective opinion of poster.
Location
Kissimmee, Florida
New Reviewer

My 5 year old was left out from the end of year recital

My 5 year old went to Mount Dora School of Ballet all year long and made all the rehearsals for the recital except 1 due to a school fundraiser event. When we showed up for the recital, we were told to leave because we missed 1 rehearsal. This rule was not communicated to us when we discussed it with the director of the school, Kathryn Wheeler, otherwise we would have saved my little one the embarrassment and the heartache. We lost the fees we paid for the recital and the seat tickets we bought and not to mention all years hard work of going there. Parents be aware.
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14 comments
#1166062

Original post is very misleading. Glag i read the comments.

You choose to miss not just a class but the rehearsal. However anonymous your post about your child being sick during recital and you stood backstage with a puke bucket is why I'm choosing not to sign my child up and why any parent with good sense will not. You should know better than to put other children at risk for an illness.

You should have been sent home as soon as you walked in. And the failure of the instructor to do so has put other children in harm's way...

#1166072
@PissedConsumer1166062

Thank you for your opinion! Either way bad experience with this place, bad vibes/attitude from the establishment. I would stay away from there if I were a parent.

#1006494

BBB of central Orlando still waiting for a justification just like we are. They have sent a second notice which expired July 11.

#994028

I think you may need to rethink your position. If you were told that your child would not be allowed to perform if she was absent, then you chose to miss for another function, it was your choice.

It is sad for your daughter, but the decision was yours, not the instructors. My daughter has attended for years and the level of commitment is made very clear for the safety and respect of all the dancers. It is my opinion that you are the one who actually owes the apology to your daughters fellow dancers.

They were put in a tough spot to have to reblock the entire dance the night before performance because of your decision to not have your child at the committed dress rehearsal. So unfortunate that you are on a bullying blitz of a lovely school and person.

#994044
@PissedConsumer994028

Easy for you to say.. God forbid your kid gets sick on rehearsal day, aparantly you can't miss a day!

#994053
@Gaylin Gls

Being sick and missing because of another function you chose to attend instead are two totally different things. Think about it for a moment.

#994093
@PissedConsumer994053

wow what kind of kids place is this? Playing with a 5 year old whole years work? Yikes

#994097
@PissedConsumer994053

Yes Kathryn You don't make rules on how you feel in a particular day, you sign a contract so your customers don't loose money and time for a whole year!

#994072
@Gaylin Gls

True story...

Last year at performance my 6 yr. old had a 102 fever and throwing up.

I sat back stage with her, gave her Motrin, had a puke bucket handy. As soon as it was time for her to go on stage, she put a big smile on her face and danced to perfection. Why?...because it was important to her to dance so it was important to me to get her on stage. Life lessons she was taught were to honor a commitment, be professional, be on time and the old stage adage, "the show must go on".

I understand we are not all the same but, these are the values I raise my daughter with.

#993943

I am so sad to hear you daughter did not get to show off her hard work. However, the blame lies solely with you as the parent.

The performance date and rehearsals are set months in advance and communicated to you. Did you expect for the school to change the date or time to meet your schedule? Don't be ridiculous, if you pay the performance fee and buy tickets, you have committed yourself and you need to have your child at rehearsal. The show must go on and so it did.

Be responsible for your actions and behavior and stop slandering a respectable instructor and ballet school.

A satisfied parent.

View more comments (13)
ID
#642199 Review #642199 is a subjective opinion of poster.
Location
Lady Lake, Florida
Pros
  • Recital
Cons
  • Director
  • Kathryn wheeler
  • Teachers
Reason of review
Not as described/ advertised
Loss
$250
Preferred solution
Full refund

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