Moultrie Mobile Reviews

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camera service money phone problem received pictures system payment calls moultriemobile
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The company will not respond to my complaint.

Something bad has happened To the photos the Moultrie company is sending to my phone from my game camera. I have tried calling them numerous times and leaving messages and email requests. Crickets. I have rarely seen customer service this lousy. They charge me for their service, but when there is a problem with their product, you cant make contact with them.

User's recommendation: Buy from another company.

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ID
#3051587 Review #3051587 is a subjective opinion of poster.
Location
Greenville, South Carolina

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
I got a year plan unlimited pictures received 102 pictures they cancel my Plan no refund no explanation that cost me $170 I bought another plan same thing for another $170 received 600 pictures in two days cant get any pictures The camera sucks wont transmit any...
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ID
#3042762 Review #3042762 is a subjective opinion of poster.
Location
Chicago, Illinois
Loss
$700
Preferred solution
Full refund

Problem resolved

Moultrie thanks for replacing my camera . Way to go !!! thanks so much. They were fast to respond Im so happy with there help and in a timely manner

User's recommendation: They replaced the camera I recommend Moultrie.

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ID
#3004041 Review #3004041 is a subjective opinion of poster.
Location
Brecksville, Ohio

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Returned camera

We returned our camera to you have papers showing w received the camera its under warranty and it is supposed to be covered for a new camera to be sent back to me . No camera or a phone call to reach out to us . No one at MoultrieMobile is answering the phone live chat not being answered and no one is returning calls when your placed in the cue! Wheres my camera you took mine I need it replaced!!! Your taking my payment and you have my camera my number is 313999****

User's recommendation: Don’t buy.

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ID
#2994827 Review #2994827 is a subjective opinion of poster.
Loss
$160
Preferred solution
My camera replaced that you have
New Reviewer

Want my money back

Ive tried calling multiple times to speak with a person not an automated system. My camera is not working tried everything I can do to make it work, spent pretty much 200 just to upgrade the service. I want my money back.

User's recommendation: I wouldn’t recommend.

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ID
#2740546 Review #2740546 is a subjective opinion of poster.
Loss
$150
Preferred solution
Let the company propose a solution

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