Moultrie Mobile Reviews
Moultrie Mobile Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Moultrie Mobile has a 1.5 star rating from 5 reviews, with 50% saying they would likely recommend. Rating distribution is heavily unfavorable. Consumers report a nice camera but frequent failures and dissatisfaction with customer service, exchanges, refunds, and high price level.
Key Takeaways for Future Customers
- Read Moultrie Mobile reviews for service and warranty experiences before buying.
- Expect possible issues with nighttime photos and camera transmission.
- Be prepared for billing and plan concerns related to refunds and cancellations.
Negative Feedback / Risk Areas
- Repeated customer complaints about poor customer service and unresponsive support.
- Warranty, exchange and refund problems and denied replacements or refunds.
- Cameras failing to take night photos, battery errors, and plan cancellations without clear refunds.
Positive Feedback
Some customers praise the camera quality and report successful replacements and resolved issues in select cases.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Moultrie Mobile has a 1.5 star rating from 5 reviews, with 50% saying they would likely recommend. Rating distribution is heavily unfavorable. Consumers report a nice camera but frequent failures and dissatisfaction with customer service, exchanges, refunds, and high price level.
Key Takeaways for Future Customers
- Read Moultrie Mobile reviews for service and warranty experiences before buying.
- Expect possible issues with nighttime photos and camera transmission.
- Be prepared for billing and plan concerns related to refunds and cancellations.
Negative Feedback / Risk Areas
- Repeated customer complaints about poor customer service and unresponsive support.
- Warranty, exchange and refund problems and denied replacements or refunds.
- Cameras failing to take night photos, battery errors, and plan cancellations without clear refunds.
Positive Feedback
Some customers praise the camera quality and report successful replacements and resolved issues in select cases.
Kittanning, Pennsylvania
Email I Received
Said warranty ran out, so I had to buy a new one with a 50% discount they gave me. I believe the other one was more expensive and better
User's recommendation: maybe warrantyget an extended
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey gave me a 50% discount for a new camera because I was out of warranty
- - Camera won't take nighttime photos.
- - There are only 2 time options.
- - Out of warranty; 50% discount on a new unit offered; I want the other fixed.
I shouldn't have to pay not even 50% off for a new camera when this cost about 130 or more
Camera would not take nighttime photos, Had only 2 time choices instead of the 24 stated in the directions. I was ready to send it back and the lady said no, it's out of warranty so I got a 50% discount for a new one which I ordered. I really would like the other one fixed i do not have a receipt.
- Very nice camera
- Camera did not work right
Preferred solution: Let the company propose a solution
Kittanning, Pennsylvania
Camera M Series
- - Received a new camera with a 50% discount.
- - I feel I overpaid for the M series camera; it has only 2 time settings and daylight only, no night.
They gave me a 50discout% discount for a new camera which I've received. for as much as the M series camera cost; I do not believe I should have paid for the new one.
It only gave me 2 time settings instead of 24. Both daylight settings; no night
User's recommendation: I believe the M series is a good camera; Might have been a glitch
Apex, North Carolina
My camera is not working
Camera comes on runs light cycle then shows dead or weak batteries then goes out and want come back on
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWarn people about Moultrie being The worst company I’ve ever dealt with
- - Plan canceled with no refund after $170; second $170 plan; 102 pictures vs 600 in two days; camera won’t transmit; poor support, seeking refunds.
I got a year plan unlimited pictures received 102 pictures they cancel my Plan no refund no explanation that cost me $170 I bought another plan same thing for another $170 received 600 pictures in two days cant get any pictures The camera sucks wont transmit any pictures try everything possible cant get an answer from them I never got to talk to anyone texted him 1 million times my suggestion if you have take it back and get your money back and get your money back from your plan these people are crooks they have broken every thing that they say they will do for you when you buy the camera if you have a camera call the Better Business Bureau worst company Ive ever dealt with in my life and plan on getting my $700 back I have invested in this mess
Preferred solution: Full refund
User's recommendation: don’t deal with them u will b sorry
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThe company will not respond to my complaint.
- - Moultrie camera photos aren't arriving on my phone.
- - I tried calling and emailing with no response; they charge for the service and can't be reached.
Something bad has happened
To the photos the Moultrie company is sending to my phone from my game camera. I have tried calling them numerous times and leaving messages and email requests.
Crickets.
I have rarely seen customer service this lousy. They charge me for their service, but when there is a problem with their product, you cant make contact with them.
User's recommendation: Buy from another company.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReturned camera
- - Returned camera; replacement under warranty.
- - No camera received; calls and live chat unanswered.
- - Payment taken; camera is with MoultrieMobile.
We returned our camera to you have papers showing w received the camera its under warranty and it is supposed to be covered for a new camera to be sent back to me . No camera or a phone call to reach out to us .
No one at MoultrieMobile is answering the phone live chat not being answered and no one is returning calls when your placed in the cue!
Wheres my camera you took mine I need it replaced!!! Your taking my payment and you have my camera my number is 313999****
Preferred solution: My camera replaced that you have
User's recommendation: Don’t buy
Brecksville, Ohio
Problem resolved
Moultrie thanks for replacing my camera . Way to go !!!
thanks so much. They were fast to respond Im so happy with there help and in a timely manner
User's recommendation: They replaced the camera I recommend Moultrie
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWant my money back
- - Tried contacting support; only automated system.
- - Camera not working; upgrade cost about $200; wants refund.
Ive tried calling multiple times to speak with a person not an automated system. My camera is not working tried everything I can do to make it work, spent pretty much 200 just to upgrade the service. I want my money back.
Preferred solution: Let the company propose a solution
User's recommendation: I wouldn’t recommend
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the plan sounds good, no card, except poor service many photos of noth i can see custr svc saIT WAAS WEEDS IN THE WIND , I DISSAGREE, ALL WEEK LOW WIND BY ONX AND WEATHER CHANNEL BUSH HOGGED AREA SOME COONS SOME CROWS SOME COYOTE BUT NOT 342 IN ONEE NIGHT / DAY THEN 16Y BATTERIES LOW IN 2 WEEKS PROBLEM WAS TO GETT 2 MORE BUT NOT THE HASSLE WOULD RATHER PAY MORE FOR GOOD , DEPENDALE STUFF