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Moulinex

Moulinex

www.moulinex.fr
What is your customer experience with Moulinex?

Moulinex Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

2.5 star rating based on 3 customer reviews with mostly dissatisfied consumers; rating distribution shows 67% unfavorable and 33% positive. Reviews cite missing parts, fragile repair parts, short guarantees, and concerns about billing and customer service.

Key Takeaways for Future Customers

  • Read Moulinex reviews and check parts availability before purchase.
  • Expect higher price levels and ask about repair part costs and warranty limits.
  • Confirm seller packing to avoid missing items on delivery.

Negative Feedback / Risk Areas

  • Frequent Moulinex customer complaints about billing and customer service responsiveness.
  • Repair parts break easily and imported motors may fail with short guarantees.
  • High replacement costs and limited refunds or warranty coverage reported.

Positive Feedback

Products are described as reliable when working and can perform well before failures occur.

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Media from reviews

Moulinex - Companies that still do business in Russia
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Joan B Sha

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Missing part on optimo 19l

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Item 11 in the information booklet was not in the box of a new Optimo 19L purchased from Amazon France.

Preferred solution: Deliver product or service ordered

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rania m Imv

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Resolved: Repair part imported broken easily

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AI Highlights
  • Motor replaced after an accident that broke the base.
  • After repair, it had unsteady sound and smell; 3-month motor warranty; they say damage inside.
Contains 1 confidential file for company representatives
Updated by user Feb 05, 2024

Company fixed the issue and I have been provided with apology. Soon after my email Moulinex Egypt (agent Seb Group) contacted me and they offered to fix my mixer ,it was really a good gesture from them that really reassured my confidence in this brandi have just received my mixer although the sound of the motor is higher than before , i am still trying it and if there is anything else, i'll contact themI hope to share my feedback with themThank u Moulinex Global and Moulinex Egypt

Original review Jan 04, 2024
i had a kitchen machine masterchef gourment for 6 years , i had an accident causing it to fall as it wasn't stationed staeadily and had to replace the motor as the base for the motor was broken , after repai i traveled then came back to use it , it made unsteady sound and had a smell , it took it back and was astonished to know that the gurantee to such vital part id 3 months and they say it is broken from inside , they didn't give me the old motor that was replaced although they gave me a broken cover, is it reasonable to change the motor every 6 months, even i had it for 6 years and it workrd perfectly fine until the accident
i had other appliances had been with me for more than 20 years and is working fine
the repair center want me to pay again for another new motor
this ir rediculus as they say they replace it with an imported motor
Loss:
$55
Pros:
  • It is reliable product
Cons:
  • Repair parts r costly
  • Broken easily not as the old ones

Preferred solution: i need it to be repaired

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PissedConsumer Official

Companies that still do business in Russia

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AI Highlights
  • This review discusses Russia's invasion of Ukraine.
  • The platform defends freedom of speech and lets consumers voice opinions about businesses.
Moulinex - Companies that still do business in Russia
Explore video interviews

Since Russia has invaded Ukraine, PissedConsumer.com cant stay aside. With this review, we present our teams opinion only - nothing more than that.

We as an organization always defend the freedom of speech by providing a platform for consumers to voice their opinions and to talk about any problems they may have with various businesses.

Today, we want to give voice to the tragedy of the people of Ukraine and let the world know the truth.

A lot of major companies suspended their business in russia not to support the war.

However, there are still large international corporations that continue operating and paying taxes in russia.

Taxes that are used to finance the army of the aggressor. With this video, we want to show the consequences of such a decision for civilians in Ukraine and ask these companies to stop doing business in russia.

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