Motospa
Motospa Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Motospa has a 2.3 star rating from 1 review and consumers are mostly dissatisfied.
Positive Feedback
Service is described as convenient and reviewers value the location and diversity of products or services, with a medium price level.
Negative Feedback / Risk Areas
- Recurring Motospa customer complaints cite poor customer service and staff who blame others instead of taking responsibility.
- Damage to vehicles and missing parts after service are reported, with no satisfactory refunds or fixes offered.
- Quality issues include inconsistent cleaning, equipment damage, and unpleasant recycled water odors.
Key Takeaways for Future Customers
- Check recent Motospa reviews and BBB feedback before booking.
- Be cautious about leaving valuables or delicate items in the car and confirm replacement policies in writing.
- Consider alternatives if reliable customer service and damage resolution matter to you.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Motospa has a 2.3 star rating from 1 review and consumers are mostly dissatisfied.
Positive Feedback
Service is described as convenient and reviewers value the location and diversity of products or services, with a medium price level.
Negative Feedback / Risk Areas
- Recurring Motospa customer complaints cite poor customer service and staff who blame others instead of taking responsibility.
- Damage to vehicles and missing parts after service are reported, with no satisfactory refunds or fixes offered.
- Quality issues include inconsistent cleaning, equipment damage, and unpleasant recycled water odors.
Key Takeaways for Future Customers
- Check recent Motospa reviews and BBB feedback before booking.
- Be cautious about leaving valuables or delicate items in the car and confirm replacement policies in writing.
- Consider alternatives if reliable customer service and damage resolution matter to you.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Castle Rock, Colorado
Broken missing floor mat fasteners, no resolve
- - Motospa was paid $40 to clean the car; Weathertech mats were removed improperly, breaking 2 fasteners and losing 2.
- - Jason refused to fix it.
Motospa was paid $40 to clean the car. During the cleaning, the Weathertech mats were improperly removed from the car breaking 2 fasteners and 2 fasteners were lost.
After speaking to Jason, he was unable to replace the 4 fasteners making the car mats unusable and dangerous to be used since they slide around under the pedals without the fasteners.
He actually refused to make it right and recommended we take the car to BMW who does not sell or support Weathertech mats. Jason did not respond with a way to replace the fasteners or the mats.
- Convenient
- Blames others
- Poor service
- Does not take responsibility
Preferred solution: Replacement of mats or cash for purchase of new mats/fastners and refund of cleaning $40 + $189.90
User's recommendation: Read BBB and other reviews, do not use
Shongaloo, Louisiana
Motospa Car Wash Review
Horrible lousy work every time I give up hope they go out of business I can wash my cars myself better than there 3 guys doin a scub down
Camby, Indiana
They will destroy your car
- - Oil change caused dripping; they blamed a gasket.
- - Hood latch snapped; replacement free; car wash ripped my mother's mirror; water recycling smells rotten-egg.
I went for an oil change, than my car started dripping oil after it was done. They said my transmission pan gasket was leaking (bs) so I went back to get my oil topped off from all the dripping.
When I went to check it myself I realized my hood latch had been snapped off. I went back and they are ordering it to be replaced ( no charge) they have very poor customer service and run a sad shop. My mother went to get a car wash and the machines ripped her mirror off!
They re-cycle the water used in the car wash, so if you want to vomit from rotten egg smell go right ahead. I will not be going back ever!!
Companies Similar to Motospa
Super Star Car Wash
“suscripción no autorizada. suspender la membresía que no autoricé. quiero que se me reembolse mi dinero...“
Crew Carwash
“Was surprised that crew car wash no longer accepts cash. Very unacceptable and un-American. Just got my...“
Tommys Express Car Wash
“I decided to go to the car wash today, which is not my normal car wash, to get my 2014 Nissan Armada...“
Mammoth Holdings
“Damage to vehicle and given the old "runaround" NOT SAFTEY STOP IN WASH-CAR PILED ON TOP OF OURS Will...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
Don't go there !! I am serious unprofessional.
I agree with you ! I took my car to deep clean .
Pay $ 20 dollars I wasted my money and time.
I do not recommend motospa in castle rock . Horrible service